This article describes why it may not be possible to connect to Acronis True Image Agent for Linux installed on openSUSE 10.2. The article also provides a solution for that.
Check if the key.plk file is in the installation directory of Acronis Agent
All the communications and data transfers between the components of the product are SSL-encrypted
All the communications between the components of the product are SSL-encrypted
After rebooting the machine with Acronis Group Server the networked computers with Acronis True Image Agents are automatically polled as offline, even though they are supposed to have the status "Ready"
Enter the username and the password, which were specified in the "Remote logon settings" fields when creating Acronis Bootable Media. This should eliminate the issue
When trying to put in credentials for a networked computer in Acronis Group Server, the typing speed is very slow
There are not enough access rights to the msvcp71.dll and msvcr71.dll files on the machine where Acronis Agent is installed
The most possible cause is that Acronis Group Server cannot connect to the machine with Acronis True Image Agent to retrieve the status
Backup of files or folders may hang in Linux
Acronis Group Server installed on Windows 2000 Server crashes when trying to add an Agent
How to resolve the situation when Acronis True Image Management Console hangs when connecting to an Acronis Agent remotely
How to collect Acronis Snap Deploy Agent operations log
There are permanent and trial serial numbers of Acronis Recovery for Microsoft Exchange
Older builds of Acronis True Image Echo Server for Linux and Acronis True Image Echo Enterprise Server Linux Agent have the SNAPAPI module that does not support kernels 2.6.24 or higher
Acronis True Image Echo Server for Linux Errors Out with "Not enough memory"
If you have Acronis True Image Echo Management Console installed on a machine with Active Directory and running Windows Server 2008, installation of remote components is impossible
If there are both ShadowProtect and Acronis Backup & Recovery 10 Agent for Windows installed on the same machine and you back up with VSS enabled, the incremental and differential backups will be of the same size as the full ones
Install the latest build of Acronis Backup & Recovery 10 (Build 11133)
Installation of Acronis True Image Server for Linux or Acronis True Image Enterprise Server Linux Agent can be performed automatically
Delete all the logs by clicking "Clear log"
To run the Linux Agent it is necessary to have the pam.i386, libselinux.i386, libsepol.i386 components installed
LOCAL SERVICE and NETWORK SERVICE must be present in the "Adjust memory quotas for a process" and "Replace a process level token" policies to let Acronis Management Console detect Acronis Group Server and Acronis Backup Server
You should always start the Acronis Management Console as a user with root privileges
How to mount images in Acronis True Image Server for Linux or Acronis Backup & Recovery 10
Insert the "export NOSMBFS=1" to /usr/sbin/acronis_mms to fix the issue
Manually create the /mms directory and make sure the /tmp is not mounted with the "noexec" option
The list of operating systems Acronis Recovery for MS Exchange Agent and Acronis Recovery for MS Exchange Management Console support
If Acronis Management Server is installed on a guest operating system, which is backed up from the host, it will not display the correct task status on the dashboard
Reboot the machine and repair the installation