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67370: Acronis True Image: Windowsでのインストールの修復、アップデート、およびクリーンインストール
この記事では、必要に応じてAcronis True Image 2018/2019/2020のアップデート、修復、およびクリーンインストールを実行し、Acronis True Imageの問題を解決する方法について説明します。 インストールファイルを取得する Acronis True Imageのインストールファイルを取得します。まだお持ちでない場合は、Webブラウザでhttps://account.acronis.comを開き、Acronisアカウントにサインインして、Acronis True Imageセクションの [Go to downloads] をクリックします。表示される [Downloads] ウィンドウで、[Acronis True Image installation...
58243: Acronis True Image: Collecting Debug Logs
Introduction Acronis True Image logs are used to troubleshoot and resolve technical issues with the software. When standard logs are not enough, additional debug logging mode could be enabled to capture more details about the issue, understand what happens, and find a solution. This article describes how to collect debug logs on Windows and Mac...
60195: Acronis True Image: repair, update and clean installations on Windows
This article explains how to update, repair the install of Acronis True Image 2018/2019/2020/2021 and do a clean installation to resolve a problem with the software if need be. Getting the installation file Get the installation file for Acronis True Image. If you do not have one, open https://account.acronis.com in a web browser, sign into your...
60915: Acronis True Image: repairing program settings
Introduction This article describes troubleshooting techniques that can be used to resolve/workaround a number of issues with Acronis True Image software, caused by outdated, damaged or missing parts of the software settings and executable files. The list of symptoms when it can help includes, but is not limited to: the error "Cannot create...
45527: Acronis True Image: Troubleshooting Network Connection Issues
Network connectivity problem can take place if any antivirus is working on source or/and target computers. Beside that, the antivirus software may have its own firewall that can block the traffic even if real-time shields are stopped. If you have any problem with network connection (e.g. you are not able to back up onto NAS or any other network...
32417: Acronis True Image: Troubleshooting Nonstop Backup
This guide describes how to handle problems with Acronis Nonstop Backup operation, such as failure to start or errors during execution. Acronis Nonstop Backup provides protection of your disks and files. It allows you to recover entire disks, individual files and their different versions. This article is an overview of the problems that may be...
59873: Acronis True Image: recovering Windows from a boot failure
Introduction This article instructs how to use Acronis True Image to recover Windows from a boot failure. Use the present article only if the system is damaged to a state when you can't get to the Desktop screen and launch Acronis True Image normally. If you are able to access Acronis True Image within running Windows, please follow...