Knowledge Base

1. What differs backups to/from NAS from other types of backups NAS is exposed as a set of shares that could be accessed only at files/folders level. Unlike internal and external disks, NAS units do not provide block-level access. It means that any kind of disk snapshotting mechanisms (Acronis SnapAPI, Microsoft VSS) are not applicable when...

Windows Method 1. Log viewer Use the Log viewer, developed by Acronis Forum MVP, to quickly access the details of the latest backup run, as well as other program logs: https://kb.acronis.com/content/59335 Method 2. Locate and open the log files Navigate to: Windows XP: C:\Documents and Settings\All Users\Application Data\Acronis\...

Quick solution First steps: Create a new test backup task Check if NAS can be accessed in Windows Explorer Try copying a file from Windows to the folder for backups on NAS If the issue persists, try re-establishing connection to NAS: Reboot PC, router and NAS Make sure that True Image window is closed Clear credentials cache for SMB connections...

Network connectivity problem can take place if any antivirus is working on source or/and target computers. Beside that, the antivirus software may have its own firewall that can block the traffic even if real-time shields are stopped. If you have any problem with network connection (e.g. you are not able to back up onto NAS or any other network...

This guide describes how to handle problems with Acronis Nonstop Backup operation, such as failure to start or errors during execution. Acronis Nonstop Backup provides protection of your disks and files. It allows you to recover entire disks, individual files and their different versions. This article is an overview of the problems that may be...