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- Acronis Backup 12(-) Remove Acronis Backup 12 filter
- Acronis Cyber Protect 15(-) Remove Acronis Cyber Protect 15 filter
1711: Firewall settings for Acronis products
To let Acronis products operate properly in the network, you need to open specific ports in Firewall settings. Acronis True Image uses the following ports: TCP ports 443 and 80 TCP ports 44445 and 55556 for login, activation and access to Acronis cloud TCP ports 58085 and 58081 for local mobile backup TCP and UDP ports 20 and 21 for backup to FTP...
56196: Windows 10 support in Acronis products
You can download new builds in your account as described here. Acronis True Image 2021 Essential, Advanced, Premium and Standard All editions support Windows 10. Acronis True Image 2020 Essential, Advanced, Premium and Standard All editions support Windows 10. Acronis True Image 2019 Standard, Advanced, and Premium All editions support Windows...
1832: How to find the serial number of your Acronis product
Depending on whether you have purchased your Acronis product online, bought in a retail store, or have already registered your serial number, this article describes where to find it. In the product Acronis True Image 2021, 2020, 2019, 2018, 2017, 2016 Serial numbers of Subscription licenses are not displayed. If you have Acronis True...
58301: Acronis Cyber Backup 12.5 and Acronis Cyber Protect 15: how to collect system information
When contacting Acronis Customer Central with a technical issue, it is recommended to have Acronis System Information at hand Collecting Acronis System Information report lets Acronis Support Engineers have a better insight into the issue you may be experiencing. Please collect the report from the machine requested (Agent machine, Virtual...
5684: EFI-based operating systems support in Acronis products
The following Acronis products support EFI-based systems: Acronis Cyber Protect 15 Acronis Cyber Backup 12.5 Acronis Backup 12 Acronis Backup (Advanced) 11.7 Acronis Backup (Advanced) 11.5, Acronis Backup & Recovery 11.5 Acronis Backup & Recovery 11 Acronis Backup for VMware, Acronis vmProtect 8/9* Acronis True Image 2021 (all...
46575: Acronis Cyber Protect Cloud, Acronis Cyber Protect: Collecting VMware VDDK Logs
When troubleshooting LAN-free backup issues, you might be asked to collect VMware vddk logs. Virtual Appliance Open appliance command line shell (Ctrl+Shift+F2 while appliance GUI console is opened) or connect to appliance via WinSCP How to use the WinSCP utility to connect to the Virtual Appliance: click to expand Install the WinSCP utility...