Symptoms Product may hang under specific circumstances. There are 2 types of hanging: Actual hanging. That is a state similar to a crash. That means that software halts and is doing nothing inside. Infinite loop. This means that on the outside the software looks hanging but inside it is doing some actions over and over again. Usually when a...
Make sure that the antivirus software running in your environment does not block Acronis products. See Acronis Software: Making Acronis Products Compatible with Antivirus Software Under specific circumstances, the software may crash. It is very important to report a crash instead of trying to workaround it. Normal workflow for a crash problem is...
Depending on whether you have purchased your Acronis product online, bought in a retail store, or have already registered your serial number, this article describes where to find it. In the product Acronis True Image 2021, 2020, 2019, 2018, 2017, 2016 Serial numbers of Subscription licenses are not displayed. If you have Acronis True...