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- Acronis Cyber Infrastructure(-) Remove Acronis Cyber Infrastructure filter
63378: Acronis Cyber Cloud: how to add a backup location based on Acronis Cyber Infrastructure
Acronis Cyber Infrastructure represents a new generation of the so-called Hyper-Converged Infrastructure targeted at both managed service providers and end customers. It represents a sophisticated platform bringing various heterogeneous hardware and software components together to create a homogeneous software-defined hyper-converged system....
65000: Acronis Cyber Cloud: How to change the DNS name or IP address used to register Backup Gateway
If your Backup Gateway is registered under a DNS name and you want to change the DNS name, do as follows: Configure new DNS records using a new DNS name and taking the old ones as an example. Re-register Backup Gateway under the new DNS name executing the following command on one of the storage nodes: # vstorage-abgw-register change-dns -a <...
62844: Acronis Cyber Cloud Integration with ConnectWise Manage: product mapping
Product mapping wizard Product mapping wizard steps Select cloud services and editions No changes are applied to ConnectWise Manage after applying this step. Set up product mapping No changes are applied to ConnectWise Manage after applying this step. Set up product settings During this step, first new products are created in ConnectWise...
60593: Acronis Cyber Protect Cloud: agent registration fails with "Outgoing connections are not available for the following ports: hostname:44445"
Symptoms You have installed Acronis Cyber Infrastructure (Acronis Storage) and registered it in Acronis Cyber Cloud. You try to register Backup Agent in Acronis Cyber Protect Cloud, but registration fails with: "Outgoing connections are not available for the following ports: hostname:44445" Prerequisites For a successful agent...
59997: Acronis Cyber Infrastructure and Acronis Storage: how to re-register Service Provider hosted storage or update storage certificate
As a service provider using Acronis Cyber Cloud solution you can have a hybrid storage organized for storing backups (such as Acronis Cyber Infrastructure/Acronis Storage or Acronis Backup Gateway). There may be a situation requiring you to re-register the hybrid storage and/or update its certificate chain. Below are instructions on how to perform...
62017: Acronis Cyber Infrastructure: update of storage certificate fails with "Can't read a response: gzip: invalid header"
Issue You are trying to update the Storage certificate via CLI according to the article and the following error occurs: Cause Issue in the product. Solution The issue has been fixed, please update to the latest build available. More information Workaround without updating: 1. Check that .abgw.abc-registration-info file is present with...
65089: Acronis Cyber Infrastructure: registration of Backup Gateway under user with two-factor authentication fails
Symptoms You want to use Acronis Cyber Infrastructure Backup Gateway to connect storage backend to Acronis Cyber Cloud. You have two-factor authentication (2FA) enabled for the cloud tenant where you want to register this storage and this tenant's users. Manual ACI Backup Gateway registration in Acronis Cyber Cloud per Backup Gateway...
65145: Acronis Cyber Infrastructure: failed backups via backup agents having non up-to-date versions after update of ACI to 3.5.4(24) version
As a service provider using Acronis Cyber Cloud solution you have a hybrid storage organized for storing backups such as Acronis Cyber Infrastructure. After update of ACI cluster to the version 3.5.4(24) you started to observe failing backups with Network connection failed due to timeout error. Symptoms 1. ACI cluster is updated to 3.5.4 version...
63288: Acronis Cyber Infrastructure Backup Gateway: how to reconfigure ABGW to use another NFS export to store archives
Scenario You use Acronis Cyber Cloud with NFS backend connected through Backup Gateway. You want to migrate the NFS shares to a new server and need to reconfigure ABGW to use the new NFS export. Solution Downtime is expected. Stop Acronis Backup Gateway by issuing: systemctl stop vstorage-abgw Performing further steps without stopping...
63431: Acronis Cyber Infrastructure: how to download ISO
Direct link for downloading Acronis Cyber Infrastructure - https://www.acronis.com/en-us/enterprise/download/cyber-infrastructure/ Acronis Cyber Cloud You want to install Acronis Cyber Infrastructure to build up own storage for Acronis Cyber Cloud. This option is available if Partner-owned backup storage offering item is enabled for...