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- (-) Remove Acronis Cyber Backup 12.5 filter Acronis Cyber Backup 12.5
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59725: Acronis Cyber Protect, Acronis Cyber Backup: How to continue backing up to an existing archive with a new backup plan
Let's assume a backup plan is applied to a single machine, and you have to remove this machine from the backup console or to uninstall the agent along with its configuration settings. After the machine is re-added or the agent is reinstalled, you can force the backup plan to continue backing up to the same backup or backup sequence. This...
36125: Backup Algorithm in ESX Environment
Step-by-step description of what happens when you choose to back up a virtual machine using the Agent for VMware (Virtual Appliance) or Agent for VMware (Windows) Step-by-step description of what happens when you choose to back up a virtual machine using Agent for VMware (Virtual Appliance) or Agent for VMware (Windows). The snapshot is performed...
67148: Acronis Cyber Protect: Installation in Linux finishes with "Failed to build the SnapAPI kernel module"
Symptoms You install Acronis Agent on a Linux machine. Installation completes with this error: Failed to build the SnapAPI kernel module. Operations with disk-level backups will not be available. Solution 1. Check the running Linux kernel version of your distribution. There are several ways to do this, for example, you can use the uname...
63352: Acronis Cyber Backup: Backup fails with "The driver detected a controller error on device"
Symptoms Activity fails with the following error: The snapshot creation has failed due to a hardware issue or a conflict with your disk hardware. Windows has reported the following error: 'The driver detected a controller error on Device <Device name>'. Example of full error log: click to expand Error code: 50305 Module:...
45330: Acronis Bootable Media Does Not Detect HDD, RAID or NIC
Scenario You boot your machine from Acronis Bootable Media; Acronis Bootable Media does not detect the machine's hard disk, RAID or network interface (NIC). Cause The most likely reason is that the Acronis Bootable Media does not have drivers for the respective hardware, or there is hardware malfunction/specifics due to which Acronis modules...
61805: Acronis Cyber Backup: Manual registration fails with "Registration failed because the 'Managed Machine Service' could not be reached on localhost" or "The registration failed because due to a problem on the Management Server" on Linux
This article applies to Acronis Cyber Backup 12.5 in Cloud Deployment Symptoms You faced an issue with the registration of the Agent during the automatic installation and try to use the instruction from the article 55244: Registering Backup Client Manually The RegisterAgent tool gives you an error: [root@CGJC012 RegisterAgentTool]# ./...
70418: Acronis Cyber Protect, Acronis Cyber Backup: “Internal Server Error” appears by attempt to delete or download archive from Web Restore
Symptoms You have backups in the Acronis Cloud storage You are trying to delete or download data from Web Restore console: https://DC-cloud.acronis.com/wr/#/enterprise/dashboard Activity fails with “Internal server error. To resolve the error, contact support with the error details”: Cause Cloud quota has been exceeded or has...
70283: Acronis Cyber Protect、Acronis Cyber Backup: ログのロテーション（置き換え）の設定を変更する方法
はじめに この記事では、エージェントのコンピュータで保存される一部の製品サービスのログの最大サイズおよび最大数を変更する方法を紹介しています。ログがあまりにも大きな領域を占めている場合、あるいは通常より長い時間ログを保存する必要がある場合に役立ちます。 ソリューション Acronis Managed Machine Service: エージェントのコンピュータで、mms.config というファイルを編集用に開きます。 Acronis Cyber Protect Cloud の場合: Windows: C:\Program Files\BackupClient\BackupAndRecovery\mms.config Linux: /usr/lib/...
67301: Acronis Cyber Protect, Acronis Cyber Backup: Recovery to Gen2 Azure VM stuck on 15%
Symptoms You install Agent for Windows into a Gen 2 Azure VM and perform recovery as described in Windows Azure and Amazon EC2 virtual machines How to check if VM is Gen 1 or Gen 2: click to expand Look in virtual machine properties -> VM Generation The recovery progress is stuck at 15%: On the machine Boot...
59775: Acronis Cyber Protect, Acronis Cyber Backup: how to set up Gmail as Email server
Applies to on-premises deployment of Acronis Cyber Protection 15 and Acronis Cyber Backup 12.5. You can specify an email server that will be used to send email notifications from the management server. If you want to use a Gmail account as email service, do the following: 1. In the settings of your Gmail account, go to Security ---> App...