Search found 200 items
- (-) Remove Acronis Cyber Backup 12.5 filter Acronis Cyber Backup 12.5
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63323: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The snapshot creation has failed due to a hardware issue or a conflict with your disk hardware. Windows has reported the following error: The device has a bad block"
Symptoms Backup fails with the following error: The snapshot creation has failed due to a hardware issue or a conflict with your disk hardware. Windows has reported the following error: 'The device, \Device\X, has a bad block.'. Example of full error log: click to expand Error code: 50305 Module: 16 LineInfo:...
45631: Acronis Software: Troubleshooting Application Crashes
Make sure that the antivirus software running in your environment does not block Acronis products. See Acronis Software: Making Acronis Products Compatible with Antivirus Software Under specific circumstances, the software may crash. It is very important to report a crash instead of trying to workaround it. Normal workflow for a crash problem is...
62267: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup of a Hyper-V virtual machine fails with "Failed to get the disk information" if there is an ampersand in virtual disk file name
Symptoms You are trying to back up a Hyper-V virtual machine which has virtual disk with an ampersand (&) in file name, e.g. Docs&Users.vhdx. Backup fails with the following error: Failed to get the disk information. Example of a full log: click to expand | error 0x1490003: Backup has failed. | line:...
63440: Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Failed to obtain an instance of service class 'Msvm_VirtualSystemSettingData'" and "Failed to obtain an instance of service class 'Msvm_ComputerSystem'" errors
Symptoms Backup of Hyper-V virtual machines fails or completes with these warnings: Error code: 310 Module: 83 LineInfo: 0xFB98212D12086800 Fields: {"$module":"hv_srv_vsa64_8494"} Message: Failed to obtain an instance of service class 'Msvm_VirtualSystemSettingData'. or Error code: 310 Module: 83 LineInfo:...
58775: Acronis Cyber Protect Cloud、Acronis Cyber Backup:「バックアップ対象に指定した一部の項目が存在しません」または「バックアップ対象に指定した項目が見つかりませんでした」というエラーが表示され、バックアップに失敗する場合
事象 以下のエラーメッセージが表示され、開始の数秒後にバックアップに失敗します： 「バックアップ対象に指定した一部の項目が存在しません。」 詳細ビューでは、以下のようなエラーメッセージが表示されます： 「エラーコード： 58 モジュール： 307 行情報： 0xC37471CEFFA18278 メッセージ： 解決されたバックアップ アイテムはありません: ('avfs:/local?F:/UserFiles/User43','mms::file::dir',{'4B2A7A93-A44F-4155-BDE3-A023C57C9431':'gct::files'}) 指定したファイルは存在しません。...
15276: Acronis backup software: installation fails with "Failed to grant priviledge to user" or "Failed to add user to group 'Backup Operators'"
Symptoms You install an Acronis product and you specify an existing user account(s) for Acronis services. Installation fails. In installation log (see Creating an MS Installer Log of Acronis Software and Analyzing Installation Logs of Acronis Products Based on MSI Technology) you see a message similar to the following one: 1: MSIGEN:...
67785: Acronis Cyber Backup, Acronis Cyber Protect: backup or replication fails with "Network operation failed" error
Symptoms Backup or replication to NAS fails with: Network operation failed Example of full error log: click to expand | error 0x40015: Network disconnected. | line: 0x8af64b2c0920f800 | file: d:\642\core\resizer\archive3\archive3_error.cpp:194 | function: `anonymous-namespace'::ConvertArchive3Error | $module:...
70307: Acronis Cyber Protect、Acronis Cyber Backup: MySQL のバックアップ
バージョン C21.12 より、Acronis Cyber Protect Cloud には MySQL/MariaDB をバックアップするための専用エージェントがあります。詳細については、LinuxでCyber ProtectionエージェントをインストールするおよびMySQLおよびMariaDBデータを保護するをご参照ください。MySQL/MariaDB をバックアップするためには、Advanced Backup のクォータが必要です。 オンプレミスの Acronis Cyber Protect 15 およびそれより以前のバージョンでは、一貫した状態でコンピュータ上の MySQL データベースをバックアップするために、以下の手順に従ってください: （Windows の場合）...
58136: Acronis Cyber Protect, Acronis Cyber Backup: Backing Up MySQL
Starting from version C21.12, Acronis Cyber Protect Cloud has a dedicated Agent for backing up MySQL/MariaDB. Please see the following pages for more information: Installing Cyber Protection agents in Linux and Protecting MySQL and MariaDB data. Advanced Backup quota is required for backing up MySQL/MariaDB. For Acronis...
59613: Acronis Cyber Protect, Acronis Cyber Backup: supported VMware vSAN versions
vSAN Version Acronis Cyber Protect Cloud Acronis Cyber Protect 15 Acronis Cyber Backup 12.5 Virtual Host Acronis Backup 12 Virtual Host Acronis Backup Advanced 11.5/11.7 for VMware Acronis Backup 9 for VMware Virtual appliance Agent for VMware (Windows) Virtual appliance Agent for VMware (Windows) Virtual appliance Agent...