Search found 200 items
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60849: Acronis Cyber Protect Cloud, Acronis Cyber Backup: installation of Agent for SQL fails in Windows Server 2003, if Agent for Windows is already installed
Symptoms You have a Windows Server 2003 with Microsoft SQL. You have Agent for Windows installed on the machine. You would like to install Agent for SQL to make incremental backups of SQL Databases, but the installation fails with: Windows cannot open this program because it has been prevented by software restriction policy. Although the...
63029: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Operation fails with “Windows error: (0x80070180) You can't connect to the file share because it's not secure"
Symptoms You installed a Windows update (version 1709 and later), Backup, replication or another operation with a destination network share fails with: Windows error: (0x80070180) You can't connect to the file share because it's not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to...
65345: Acronis Cyber Protect Cloud, Acronis Cyber Backup:「The image's hash and certificate are not allowed (DB)」が表示され、ブータブルメディアを使った Hyper-V 仮想コンピュータの起動に失敗します
事象 Acronis ブータブルメディアを使って、Hyper-V 第2世代の仮想コンピュータを起動しようとしています。 以下のメッセージが表示され、メディアの起動に失敗します: 「The image's hash and certificate are not allowed (DB) No UEFI-compatible file system was found.」 （和訳: 「イメージのハッシュおよび証明書は許可されていません。UEFIと互換性のあるファイルシステムは見つからなかった。 」） 原因 対象の仮想コンピュータにはセキュアブートが有効になっています。セキュアブートは、ISO ファイル内の Linux ブートローダによる起動を防ぎます。Linux ブートローダは...
64963: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Hyper-V VM fails to boot from bootable media with "The image's hash and certificate are not allowed (DB)"
Symptoms You try to boot Gen2 Hyper-V VM with Acronis Bootable Media Media fails to boot with the following message: The image's hash and certificate are not allowed (DB) No UEFI-compatible file system was found. Cause Secure Boot is enabled on the VM. Secure Boot prevents boot from a Linux bootloader in the ISO file (the Linux...
64884: Acronis Cyber Protect Cloud、Acronis Cyber Backup:「バックアップされたマシンとターゲットマシンのディスク構成が異なります」エラーが表示され、仮想コンピュータの復元に失敗する場合
事象 エージェント for Windows/Linux またはエージェント for VMware/Hyper-V で作成した仮想コンピュータのバックアップを、別の既存の仮想コンピュータに復元しようとします。しかし、以下のエラーが表示され、復元に失敗します: エラーコード: 32868 モジュール: 114 行情報: 0x2B2C9ED481007BD8 フィールド: {"$module":"disk_bundle_vsa64_12420"} メッセージ: バックアップされたマシンとターゲットマシンのディスク構成が異なります。 原因 製品の制限です。現在、Acronis 製品では、...
65169: Acronis Cyber Protect Cloud、Acronis Cyber Backup: 「ファイルの末尾に到達しました」というエラーメッセージが表示され、ネットワーク共有またはリムーバブルドライブへのバックアップに失敗する場合
事象 保護対象のコンピュータに接続されているリムーバブルドライブまたはリムーバブルデバイス上にあるネットワーク共有にバックアップを保存しようとしています。 以下のエラーが表示され、バックアップに失敗します: エラーコード: 13 モジュール: 161 行情報: 0xC34A6F9AD1E87030 フィールド: {"$line":"44","$file":"e:\\627\\enterprise\\mms\\managers\\archive\\impl\\location_cache.cpp","$module":"isk_bundle_vsa64_15300...
62559: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Linux Bootable media - Kernel panic - VFS: Unable to mount root fs on unknow-block(1,0)
Symptoms You downloaded the bootable media to use it for recovery. You create an empty VM and start it with the ISO image. You receive this error: Unable to load initial ramdisk. After pressing Enter, you receive this error: Cause The issue can be caused by one of these two reasons: Malfunctioning ISO image (the download could have...
61955: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Agent registration fails with error "Could not resolve host: localhost; nodename nor servname provided, or not known" on macOS
Symptoms 1) You are trying to install, update, uninstall, register or unregister Agent for Mac. 2) Agent registration on Management Server fails with the error message: Could not resolve host: localhost; nodename nor servname provided, or not known Example of full error log: click to expand Error 0x2470001: HTTP transfer error | line:...
60864: Acronis Cyber Protect Cloud: "Logging on with the specified credentials is impossible, probably because the account does not exist or the password is invalid" error
Symptoms You are backing up an entire machine with the Application-aware backup option enabled. You have selected SQL, Exchange, or both. After some time, you change the password for the user that has been specified during activation of the feature. The backup starts failing with the following error message: Logging on with the specified...
63173: Acronis Cyber Protect Cloud, Acronis Cyber Backup: activity fails with "Instance '<name>' is skipped because it is already being backed up." or "The backup of database <name>' located on Exchange server <name> was skipped."
Symptoms Activity fails with one of the following errors: "Instance '<name>' is skipped because it is already being backed up" "The backup of database <name>' located on Exchange server <name> was skipped" Cause The Exchange database is locked by another backup process. The issue appears if there...