Knowledge Base

The following table shows if it is possible to perform straightforward migration from a given Acronis Storage or Acronis Gateway 1.x configuration to Acronis Storage 2.x one From\To Acronis Storage 2.x local cluster Acronis Backup Gateway 2.x + NFS backend Acronis Backup Gateway 2.x + Object Storage backend Acronis Cyber Infrastructure 3.x...

Segment Product Purchasing options Acronis online store offline   payment methods   purchase methods Personal products Acronis True Image Essential, Advanced and Premium YES  VISA MasterCard AMEX JCB credit card PayPal WebMoney YES by an Acronis partner as a box version in a retailer store  Acronis True Image...

As a service provider using Acronis Cyber Cloud solution you can have a hybrid storage organized for storing backups (such as Acronis Cyber Infrastructure/Acronis Storage or Acronis Backup Gateway). There may be a situation requiring you to re-register the hybrid storage and/or update its certificate chain. Below are instructions on how to perform...

This article applies to old versions of the product: Storage 1.5 и Storage Gateway 1.7 Symptoms Backup to Acronis Storage / Acronis Storage Gateway fails with error: sslv3 alert certificate expired Storage certificate is issued for a specific period of time and is automatically updated before it expires. It is stored locally on the...

Symptoms You have changed your Acronis Storage 1.5 / Acronis Storage Gateway's external IP, DNS name, or port the service is listening on. You have successfully re-registered the storage to apply these changes to Acronis Cyber Backup Cloud. Backups for some clients are failing with the following error: Error code: 212 Module: 161...