Knowledge Base

You can uninstall Acronis Agent by starting the installation package and selecting Install Backup Client and then Remove or by running /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall. Should this way not work, you can uninstall Backup Client manually. Follow these steps to completely delete Backup Client from your system: 1. Remove all...

Starting with version 7.7, backup to a local storage is defined by a dedicated storage quota. You can disable this offering using the web console, if you do not want to provide this service to your customers. How to disable local backup offering item, if it has not been used yet (usage is 0) Open the account management portal. In Clients, select...

以下のステップは、Acronis エージェントおよび Acronis コマンドライン ツールがインストールされているコンピュータで実行してください。デフォルトでは、Acronis コマンドツールはエージェントとともにインストールされます。エージェントは、ベリファイするアーカイブに入っているバックアップの対象のコンピュータと同じ Acronis Cyber Protect Cloud アカウントで登録されている必要があります。　 ときには、アーカイブの整合性をチェックして、そのバックアップから復元できるかどうか確認することが必要になる場合があります。この処理は、バックアップのベリファイと言います。　 本記事では、Acronis コマンドライン...

Do the following to recover files from a backup: Log in to Cyber Protection console, select the machine for which you plan to recover files, and click Recovery: Select the backup location from which you want to recover: If the backup in question contains multiple recovery points, select the necessary recovery point. The next step...

Scenario You want to use VM replication in VMware environment. This article explains how to allow both source and target hosts to be discovered by Acronis Cyber Protect Cloud or Acronis Cyber Backup. Solution First, you need to configure Acronis Agents for VMware (Windows or Virtual Appliances) which can discover both source and target ESXi hosts...

By default, Acronis Agent is installed and registered in the account specified during installation. When you need to install agents without registration and register them manually later: Download the installation package (.dmg-file) from Cyber Protection console. Open Terminal and create temporary DMG mount directory:  mkdir dmg_root Mount...

Applicable to: Acronis Cyber Protect Cloud module for WHMCS v2.0 Acronis Backup Cloud module for WHMCS v1.0 Note: Text logs can affect performance, therefore we recommend that you enable it temporarily for debugging purpose only. To enable logging in Acronis Cyber Protect Cloud module v2.0 1. Create a destination directory: # mkdir /var/log/...

To the original machine Log in to Cyber Protection console and click Recover: Click Recover machine: Specify recovery options if you need them, otherwise skip this step Click Start Recovery: To another machine with installed Agent Click Recover: Click More ways to recover: Click Select machine: Select the target machine...

Overview This article describes Acronis Cyber Protect Cloud APS update preparation steps alowing to minizimize the risk of errors that might happen during the update. Preparation steps described below are highly recommended to the service providers with a large amount of Acronis Cyber Protect Cloud subscriptions managed by OSA (1000+)....

Acronis Cyber Protect Cloud offers a variety of branding options to customize the client-side interface of backup service in accordance with your brand's design. Full list of branding options Along with the web console branding options such as custom color scheme, logo, company and service names, that will change the appearance of the...