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59285: Acronis Cyber Protect Cloud: how to back up files or folders to cloud
To back up files or folders to cloud, do the following: In Cyber Protection console, select the computer you want to protect, and then click Backup: A default backup plan template is offered. Entire machine backup is selected by default. To select individual files or folders, click the What to back up field, and then select Files/Folders:...
57724: Acronis Cyber Protect Cloud: How to Create an APS Subscription with Non-Default Cloud Storage
In Account Management Console, navigate to your Reseller group where you have registered additional Cloud Storage instances. Navigate to the Storage view. Note the names of the storages listed in this view. You will be selecting the storage in Odin Automation by its name. Open Odin Operations Automation control panel. Navigate to Services -...
65448: Acronis Cyber Protect Cloud、Acronis Cyber Backup: エージェントレス バックアップの場合、元の仮想コンピュータにはファイルを復元できません
事象 VMware または Hyper-V の仮想コンピュータのエージェントレス バックアップを作成します。 仮想コンピュータのバックアップから元の場所にファイルを復元しようとしますが、リカバリ ウィザードではカスタム ロケーションのみ使用できるようになっています: 原因 仮想コンピュータのエージェントレス バックアップのファイルは、バックアップされた仮想コンピュータのゲスト OS にある元のロケーションには復元できません。デフォルトで復元を実行するエージェント（エージェント for VMware / エージェント for Hyper-V）がゲースト OS 内のファイルにアクセスできないからです。 元の場所にファイルを復元するためには、復元先になるゲースト OS...
62702: Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to add a backup location that is not listed in Backups
Symptoms In service console, you open the Backup storage tab and notice that the backup location you want to view is not listed. Solution To add a location: Click Add location: Navigate to the location, select it and click Done. The location will be added to the list.
59733: Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to check protection status of a device
You can learn the status of each device in your environment by reviewing the Status column in the Devices tab. You can also get an overview of your environment protection status in Dashboard -> Overview. What is a device status The status either displays the state of a currently running activity, for example Backup is running, or active...
58132: Acronis Cyber Protect Cloud and Acronis Cyber Backup Service: Changing Hostname in Archive Name
Starting with version 5, archive names in Acronis Cyber Protect Cloud/Acronis Cyber Backup Service are generated automatically based on machine's hostname and ID. Acronis software caches the hostname in the configuration to prevent new archive creation once the hostname is changed (which might be a common case for Macs that can obtain...
59292: Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to back up a mobile device
A mobile backup is your guarantee that your data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data and settings from your old smartphone to a new one. The following data can be backed up: Contacts Photos Videos Calendars Reminders (only on iOS devices) To...
61825: Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to use acrocmd on a Mac
How to use acrocmd on a macOS machine: 1. Log in to the machine as a User that is part of SUDO group. 2. Open Terminal (Launchpad - Other - Terminal) 3. Open the /Library/Application\ Support/BackupClient/Acronis/sbin/ folder: cd /Library/Application\ Support/BackupClient/Acronis/sbin/ 4. Run acrocmd utility: ./acrocmd <command> Example...
61859: Acronis Cyber Protect Cloud, Acronis Cyber Backup: How to disable VDDK transports on agent
Description In some cases you may require to disable a specific VDDK transport method to optimize backup performance in your particular environment. To disable particular VDDK transport on Agent for VMware (Virtual Appliance): 1. Connect to Acronis Cyber Backup Appliance using WinSCP utility. Connecting using WinSCP utility: click to expand...
62534: Acronis Cyber Protect Cloud: how to change agent credentials with a pre-backup command
When an Acronis Cyber Protect Cloud agent is installed, it is registered in the management server at Acronis data center. You need to specify credentials for your account to bind the agent to a specific tenant and cloud storage. There are situations when the agent needs to be re-registered to another account with a different set of credentials:...