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55802: Acronis Cyber Protect Cloud: Troubleshooting Acronis Storage Registration Issues
Network issues 1. Make sure the node with MGMT role assigned has Internet access. 2. Make sure the registration portal is available on the MGMT node. Execute this command: ping baas.acronis.com If command fails with an error, check DNS servers' names in /etc/resolv.conf file on the node: a) if FES role is enabled on the node, the list of the...
60223: Acronis Storage and Acronis Storage Gateway 1.5: how to clear FES address from Agent's cache
Symptoms You have changed your Acronis Storage 1.5 / Acronis Storage Gateway's external IP, DNS name, or port the service is listening on. You have successfully re-registered the storage to apply these changes to Acronis Cyber Backup Cloud. Backups for some clients are failing with the following error: Error code: 212 Module: 161...