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37472: Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with 'The shadow copy provider had an unexpected error while trying to process the specified operation'
Symptoms You start a partition or disk backup with VSS-snapshot enabled; Backup fails with one of these messages: The shadow copy provider had an unexpected error while trying to process the specified operation. See the full error message Error code: 13 Module: 149 LineInfo: d1ab7fa1e56ec81c Fields: $module :...
15276: Acronis backup software: installation fails with "Failed to grant priviledge to user" or "Failed to add user to group 'Backup Operators'"
Symptoms You install an Acronis product and you specify an existing user account(s) for Acronis services. Installation fails. In installation log (see Creating an MS Installer Log of Acronis Software and Analyzing Installation Logs of Acronis Products Based on MSI Technology) you see a message similar to the following one: 1: MSIGEN:...
35279: Acronis Products: Windows Server 2012 support
The following Acronis products support Windows Server 2012 Acronis Cyber Protect 15 Acronis Disk Director 12.5 Server Acronis Cyber Backup 12.5 Acronis Backup 12 Acronis Backup (Advanced) 11.7 Acronis Backup (Advanced) 11.5 Acronis Cyber Protect Cloud, Acronis Cyber Backup Cloud Acronis Backup for VMware 9 Acronis Snap Deploy...
8032: Acronis software creates a temporary file during snapshot
If there is not enough storage space to create the temporary snapshot file, the backup operation will fail with an error message similar to the following one: Not enough storage is available to process this command This article describes what this temporary file is and how to modify its size. For detailed description of the snapshot process, see...