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64182: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Misc network error"
Symptoms Backup, replication or a different activity fails with the following error: Misc network error Example of error log: click to expand Error code: 20250646 Fields: {"$module":"gtob_backup_command_addon_vs_15300","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"} Message: TOL: Failed to...
65177: Acronis Cyber Protect Cloud、Acronis Cyber Backup:「Misc network error」が表示され、アクティビティに失敗する場合
事象 以下のエラーが表示され、バックアップ、レプリケーションまたは他のアクティビティに失敗します: 「Misc network error」 エラーのログの例（こちらをクリックすると、展開されます） エラーコード: 20250646 フィールド: {"$module":"gtob_backup_command_addon_vs_15300","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"} メッセージ: TOL: Failed to execute the command. Backing up...
62928: Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "Could not connect"
Symptoms Backup or replication to Cloud Storage fails with the following error: Could not connect: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond Example of full error log: click to expand Error code: 1...
62960: Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "Failed to establish connection with cloud storage. This may happen due to a blocked port or other network issue."
Symptoms Backup fails with the following error: Failed to establish connection with cloud storage <cloud storage address>. This may happen due to a blocked port or other network issue Example of full error log: click to expand Module: 309 LineInfo: 0x8D165E86FB81959B Fields: {"CommandID":"8F01AC13-F59E-4851-9204-...
35681: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Restoring to Dissimilar Hardware with Universal Restore
You need to use Acronis Universal Restore to recover the system backup of one machine to another one with dissimilar hardware. This article applies to: Acronis Backup 11.5 prior to Update 5 (Acronis Backup & Recovery 11.5) Acronis Backup 11.5 Build 43916 Acronis Backup 11.5 Build 43956 Acronis Backup 11.5 Build 43994 Acronis Backup (Advanced...
62939: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup of Hyper-V machines fails with "Disk is not found"
Symptoms You back up Hyper-V virtual machines using Agent for Hyper-V. Agentless backup fails with error: Disk '<...>.vhdx' is not found. Example of full error log: click to expand | error 0x95000d: Failed to perform the requested operation. | line: 0xd1ab7fa1e56ec835 | file: e:\215\enterprise\disk_manager\daapi1\...
62942: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The activity has failed because the machine has been shut down unexpectedly"
Symptoms Backup fails with the following error: The activity has failed because the machine has been shut down unexpectedly Example of full error log: click to expand Additional info:------------------------ Error code: 56 Module: 307 LineInfo: 0xEC69AD9EEEB1A213 Fields: {"$module":"...
65448: Acronis Cyber Protect Cloud、Acronis Cyber Backup: エージェントレス バックアップの場合、元の仮想コンピュータにはファイルを復元できません
事象 VMware または Hyper-V の仮想コンピュータのエージェントレス バックアップを作成します。 仮想コンピュータのバックアップから元の場所にファイルを復元しようとしますが、リカバリ ウィザードではカスタム ロケーションのみ使用できるようになっています: 原因 仮想コンピュータのエージェントレス バックアップのファイルは、バックアップされた仮想コンピュータのゲスト OS にある元のロケーションには復元できません。デフォルトで復元を実行するエージェント（エージェント for VMware / エージェント for Hyper-V）がゲースト OS 内のファイルにアクセスできないからです。 元の場所にファイルを復元するためには、復元先になるゲースト OS...
59755: Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Backup plan is canceled" alert or "The operation is canceled by the user" warning
Why this alert/warning is displayed: A backup was manually canceled by a user. This alert notifies you that the last backup of this machine was not completed and your data was not protected at the expected time. In recent activities, you can see this warning: Error code: 70 Module: 309 LineInfo: 0xDB6841B7DE05E0D0 Fields: {"$...
41152: Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "CRC error" or "Failed to read the snapshot"
Symptoms You attempt to perform a disk or partition backup that fails with one of the following error: CRC error. | error 0x70003: Read error. | line: 0xdf81da2c74ec50c8 | file: e:\235\core\resizer\backup\output_stream.cpp:262 | function: `anonymous-namespace'::OutputStreamImpl::ReadDrive | $module: disk_bundle_vsa64_10330 | | error...