Knowledge Base

事象 以下のエラーが表示され、バックアップ、レプリケーションまたは他のアクティビティに失敗します: 「Misc network error」 エラーのログの例（こちらをクリックすると、展開されます） エラーコード: 20250646 フィールド: {"$module":"gtob_backup_command_addon_vs_15300","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"} メッセージ: TOL: Failed to execute the command. Backing up...

You need to use Acronis Universal Restore to recover the system backup of one machine to another one with dissimilar hardware. This article applies to: Acronis Backup 11.5 prior to Update 5 (Acronis Backup & Recovery 11.5) Acronis Backup 11.5 Build 43916 Acronis Backup 11.5 Build 43956 Acronis Backup 11.5 Build 43994 Acronis Backup (Advanced...

Symptoms You backup files and/or folders on an SMB network share.  Backup finishes with a warning: No such file or directory Example of full log: click to expand Error code: 262161 Fields: {"$module":"disk_bundle_lxa64_14800"} Message: The specified file does not exist. ------------------------ Error code:...

事象 SMB ネットワーク共有にあるファイルまたはフォルダ、あるいはその両方をバックアップします。 バックアップが終了する時、以下の警告が表示されます: 「指定したファイルまたはディレクトリは存在しません。」 完全なログの例（こちらをクリックすると、展開されます） エラーコード: 262161 フィールド: {"$module":"disk_bundle_lxa64_14800"} メッセージ: 指定したファイルは存在しません。 ------------------------ エラーコード: 43712520 フィールド: {"$module":"...

Symptoms Backup or a different operation (replication, recovery, etc) fails with the following error: The archive is invalid or its type is unsupported Example of full error log:  | error 0x4001fb: Failed to open the backup archive by the ID. | line: 0xa1d3981537c68833 | file: e:\235\enterprise\backup\impl\location_impl.cpp:821 |...

Microsoft Exchange Server uses throttling policies to manage the performance of an Exchange organization. When an Exchange organization is created, a default throttling policy is automatically created that implicitly governs all users within that organization. An administrator may create custom policies that comply with the requirements of the...

Why this alert is displayed: A backup did not complete successfully. When the alert is deactivated: Once a backup of the selected 'items to back up' completes successfully. How to troubleshoot: Check the log of the faulty backup operation. Check known issues: Acronis Cyber Backup 12.5 Acronis Cyber Protect Cloud These articles...

Introduction Sometimes, kernel source packages that are required to install Acronis SnapAPI module cannot be installed on a Linux server due to security or any other reasons. In this situation, Acronis SnapAPI module can be prepared on another Linux machine (source) with the same or different kernel, then moved and installed on the required...

Symptoms You have Acronis Cyber Backup installed in Linux. Scheduled backups do not start. Cyber Protection console doesn't show an error. In scheduler log (/usr/lib/Acronis/Schedule/), you see this error: 2019-03-01T13:50:01+0000 schedwrapper-bin(9177)(1): Task:CanRunNow:Can not run task on: 3:1 13:50 Wday=5 2019-03-01T13:50:01+0000...

You can optimize energy consumption, network load and backup performance in Acronis products by adjusting multiple settings including performance, backup compression, backup start time and others. This article provides you with details on these settings. If you want to enhance backup performance, you can: increase backup priority, for...