Knowledge Base

You need to use Acronis Universal Restore to recover the system backup of one machine to another one with dissimilar hardware. This article applies to: Acronis Backup 11.5 prior to Update 5 (Acronis Backup & Recovery 11.5) Acronis Backup 11.5 Build 43916 Acronis Backup 11.5 Build 43956 Acronis Backup 11.5 Build 43994 Acronis Backup (Advanced...

Microsoft Exchange Server uses throttling policies to manage the performance of an Exchange organization. When an Exchange organization is created, a default throttling policy is automatically created that implicitly governs all users within that organization. An administrator may create custom policies that comply with the requirements of the...

Introduction Sometimes, kernel source packages that are required to install Acronis SnapAPI module cannot be installed on a Linux server due to security or any other reasons. In this situation, Acronis SnapAPI module can be prepared on another Linux machine (source) with the same or different kernel, then moved and installed on the required...

You can optimize energy consumption, network load and backup performance in Acronis products by adjusting multiple settings including performance, backup compression, backup start time and others. This article provides you with details on these settings. If you want to enhance backup performance, you can: increase backup priority, for...

Symptoms In service console, you open the Backup storage tab and notice that the backup location you want to view is not listed. Solution To add a location: Click Add location: Navigate to the location, select it and click Done. The location will be added to the list.

Scenario You want to use VM replication in VMware environment. This article explains how to allow both source and target hosts to be discovered by Acronis Cyber Protect Cloud or Acronis Cyber Backup. Solution First, you need to configure Acronis Agents for VMware (Windows or Virtual Appliances) which can discover both source and target ESXi hosts...

事象 VMware または Hyper-V の仮想コンピュータのエージェントレス バックアップを作成します。 仮想コンピュータのバックアップから元の場所にファイルを復元しようとしますが、リカバリ ウィザードではカスタム ロケーションのみ使用できるようになっています:  原因 仮想コンピュータのエージェントレス バックアップのファイルは、バックアップされた仮想コンピュータのゲスト OS にある元のロケーションには復元できません。デフォルトで復元を実行するエージェント（エージェント for VMware / エージェント for Hyper-V）がゲースト OS 内のファイルにアクセスできないからです。 元の場所にファイルを復元するためには、復元先になるゲースト OS...

You can learn the status of each device in your environment by reviewing the Status column in the Devices tab. You can also get an overview of your environment protection status in Dashboard -> Overview. What is a device status The status either displays the state of a currently running activity, for example Backup is running, or active...

A mobile backup is your guarantee that your data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data and settings from your old smartphone to a new one. The following data can be backed up: Contacts Photos Videos Calendars Reminders (only on iOS devices) To...

How to use acrocmd on a macOS machine: 1. Log in to the machine as a User that is part of SUDO group. 2. Open Terminal (Launchpad - Other - Terminal) 3. Open the /Library/Application\ Support/BackupClient/Acronis/sbin/ folder: cd /Library/Application\ Support/BackupClient/Acronis/sbin/ 4. Run acrocmd utility: ./acrocmd <command> Example...