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55802: Acronis Cyber Protect Cloud: Troubleshooting Acronis Storage Registration Issues
Network issues 1. Make sure the node with MGMT role assigned has Internet access. 2. Make sure the registration portal is available on the MGMT node. Execute this command: ping baas.acronis.com If command fails with an error, check DNS servers' names in /etc/resolv.conf file on the node: a) if FES role is enabled on the node, the list of the...
62514: [outdated] Acronis Cyber Protect Cloud: backup fails with "A backup agent error: 'archive is corrupted'" during upgrade of Acronis Storage to Acronis SDI
Symptoms You are upgrading Acronis Storage 2.4 to Acronis Cyber Infrastructure 2.5. You notice, that backups fail with: A backup agent error: 'archive is corrupted' Cause Backup cannot run during storage upgrade. Solution Backups resume running after storage is upgraded.