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- Acronis Cyber Protect Cloud(-) Remove Acronis Cyber Protect Cloud filter
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4559: Acronis product fails to back up a VMware virtual machine with "Creating a quiesced snapshot failed" or "An error occurred while quiescing the virtual machine"
Try reinstalling or updating your VMware tools to fix the issue Symptoms You are using one of the Acronis Cyber Backup products on an ESX Host to back up virtual machines; The backup of one or several of the virtual machines fails with an error message similar to one of the following: An error occurred while saving the snapshot: Failed...
15276: Acronis backup software: installation fails with "Failed to grant priviledge to user" or "Failed to add user to group 'Backup Operators'"
Symptoms You install an Acronis product and you specify an existing user account(s) for Acronis services. Installation fails. In installation log (see Creating an MS Installer Log of Acronis Software and Analyzing Installation Logs of Acronis Products Based on MSI Technology) you see a message similar to the following one: 1: MSIGEN:...
1711: Firewall settings for Acronis products
To let Acronis products operate properly in the network, you need to open specific ports in Firewall settings. Acronis True Image uses the following ports: TCP ports 443 and 80 TCP ports 44445 and 55556 for login, activation and access to Acronis cloud TCP ports 58085 and 58081 for local mobile backup TCP and UDP ports 20 and 21 for backup to FTP...
8032: Acronis software creates a temporary file during snapshot
If there is not enough storage space to create the temporary snapshot file, the backup operation will fail with an error message similar to the following one: Not enough storage is available to process this command This article describes what this temporary file is and how to modify its size. For detailed description of the snapshot process, see...
14086: Initial Seeding: supported HDD types
Acronis accepts hard disk drives of the following interface types: SATA eSATA USB The file system on the drive must be FAT32 or NTFS (!) Please make sure you include all cables required to connect your drive to computer and power. Drives without cables and drives without standard power plugs (US or European) will not be processed. Make sure...