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- Acronis Cyber Protect Cloud(-) Remove Acronis Cyber Protect Cloud filter
- Acronis Backup 11.5(-) Remove Acronis Backup 11.5 filter
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37472: Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with 'The shadow copy provider had an unexpected error while trying to process the specified operation'
Symptoms You start a partition or disk backup with VSS-snapshot enabled; Backup fails with one of these messages: The shadow copy provider had an unexpected error while trying to process the specified operation. See the full error message Error code: 13 Module: 149 LineInfo: d1ab7fa1e56ec81c Fields: $module :...
4559: Acronis product fails to back up a VMware virtual machine with "Creating a quiesced snapshot failed" or "An error occurred while quiescing the virtual machine"
Try reinstalling or updating your VMware tools to fix the issue Symptoms You are using one of the Acronis Cyber Backup products on an ESX Host to back up virtual machines; The backup of one or several of the virtual machines fails with an error message similar to one of the following: An error occurred while saving the snapshot: Failed...
15276: Acronis backup software: installation fails with "Failed to grant priviledge to user" or "Failed to add user to group 'Backup Operators'"
Symptoms You install an Acronis product and you specify an existing user account(s) for Acronis services. Installation fails. In installation log (see Creating an MS Installer Log of Acronis Software and Analyzing Installation Logs of Acronis Products Based on MSI Technology) you see a message similar to the following one: 1: MSIGEN:...
31033: Windows 8 support in Acronis products
Currently the following Acronis products support Windows 8/8.1: Acronis Cyber Backup 12.5 Acronis Backup 12 Acronis Backup (Advanced) 11.7 Acronis Backup (Advanced) 11.5 (Acronis Backup & Recovery 11.5) Acronis Cyber Protect Cloud, Acronis Cyber Backup Cloud Acronis True Image 2021 Standard, Essential, Advanced and Premium Acronis...
35279: Acronis Products: Windows Server 2012 support
The following Acronis products support Windows Server 2012 Acronis Cyber Protect 15 Acronis Disk Director 12.5 Server Acronis Cyber Backup 12.5 Acronis Backup 12 Acronis Backup (Advanced) 11.7 Acronis Backup (Advanced) 11.5 Acronis Cyber Protect Cloud, Acronis Cyber Backup Cloud Acronis Backup for VMware 9 Acronis Snap Deploy...
1711: Firewall settings for Acronis products
To let Acronis products operate properly in the network, you need to open specific ports in Firewall settings. Acronis True Image uses the following ports: TCP ports 443 and 80 TCP ports 44445 and 55556 for login, activation and access to Acronis cloud TCP ports 58085 and 58081 for local mobile backup TCP and UDP ports 20 and 21 for backup to FTP...
25954: Available languages of Acronis products
Table showing in which languages you can get Acronis products Acronis products are available in different languages. The table below shows the list of available languages for current Acronis products. EN DE JA RU FR IT ES Kor. CH Trad. CH Simpl. Pol. Czech HU Dan. Dutch Turk- ish Indo- nesian Portu- guese...
56196: Windows 10 support in Acronis products
You can download new builds in your account as described here. Acronis True Image 2021 Essential, Advanced, Premium and Standard All editions support Windows 10. Acronis True Image 2020 Essential, Advanced, Premium and Standard All editions support Windows 10. Acronis True Image 2019 Standard, Advanced, and Premium All editions support Windows...
8032: Acronis software creates a temporary file during snapshot
If there is not enough storage space to create the temporary snapshot file, the backup operation will fail with an error message similar to the following one: Not enough storage is available to process this command This article describes what this temporary file is and how to modify its size. For detailed description of the snapshot process, see...
14086: Initial Seeding: supported HDD types
Acronis accepts hard disk drives of the following interface types: SATA eSATA USB The file system on the drive must be FAT32 or NTFS (!) Please make sure you include all cables required to connect your drive to computer and power. Drives without cables and drives without standard power plugs (US or European) will not be processed. Make sure...