Knowledge Base

List of new features and enhancements in Acronis Backup & Recovery 11.5 release build. This article applies to: Acronis Backup & Recovery 11.5 Introduction Expanding the backup and recovery capabilities in physical, virtual, cloud environments, Acronis has now added backup and recovery support for the Microsoft Exchange Server data. The...

How to upgrade to Acronis Backup & Recovery 11.5 from previous Acronis Backup & Recovery 11, 10, True Image Echo and 9.1 Versions. This article applies to: Acronis Backup & Recovery 11.5 Introduction You can install Acronis Backup & Recovery 11.5 over Acronis Backup & Recovery 11. Installer will automatically update the...

This article provides instruction for troubleshooting virtual machine backup failures in Acronis Cyber Backup virtualization solutions. Solution Follow these steps to troubleshoot virtual machine backup failures: Get familiar with technology of virtual machine backup in the About part. Check for known issues in the Known issues...

Need help with product setup? Have an Acronis Priority Engineer install the product and guide you through the options so your configuration meet your organization’s unique needs. Buy Onboarding Service for Acronis Cyber Backup now! Instructions on how to troubleshoot and resolve installation issues. Always make sure you...

Expand All / Hide All Need help with product setup? Have an Acronis Priority Engineer install the product and guide you through the options so your configuration meet your organization’s unique needs. Buy Onboarding Service for Acronis Cyber Backup 12.5 now! Licensing Questions How is Acronis Cyber Backup 12.5 licensed? All...

Expand All / Hide All Licensing Questions How is Acronis Cyber Protect 15 licensed? All Acronis Cyber Protect 15 products are licensed per protected system, virtualization host, Office 365 seat or G Suite seat. Two types of licenses are available : subscription licenses (valid for 1, 2, or 3 year) and perpetual ones (unlimited in...