Knowledge Base

When configuring Acronis Backup Advanced for Exchange for backup or recovery operations, you may encounter issues with detection of the Exchange Server cluster components or data. Follow these steps to troubleshoot detection issues: Get familiar with technology of Agent for Exchange in the About part. Check for known issues in the ...

During Exchange data recovery with Acronis Backup Advanced you may encounter one of the following problems: Inability to mount database after database level recovery Database recovery failure Mailbox level recovery from DB to Exchange failure Mailbox level recovery from DB to PST failure Mailbox recovery from mailbox level backup to Exchange...

This article informs about supported Microsoft Exchange versions and provide steps to troubleshoot issue with installation failing with error “MS Exchange server is not installed or has an unsupported version". Follow these steps to troubleshoot issues with “MS Exchange server is not installed or has an unsupported version"...

This article provides instruction for troubleshooting virtual machine backup failures in Acronis Cyber Backup virtualization solutions. Solution Follow these steps to troubleshoot virtual machine backup failures: Get familiar with technology of virtual machine backup in the About part. Check for known issues in the Known issues...

Need help with product setup? Have an Acronis Priority Engineer install the product and guide you through the options so your configuration meet your organization’s unique needs. Buy Onboarding Service for Acronis Cyber Backup now! Instructions on how to troubleshoot and resolve installation issues. Always make sure you...