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46980: Acronis Software: Troubleshooting Windows Operating System Lockup
Operating system may hang under specific circumstances. To identify the exact cause, it is necessary to look into the Acronis System Report and collect kernel dump at the moment of hang. Always make sure you have the latest build of the product (if it's possible). Symptoms Operating system lockup is a situation when the system doesn't...
45992: Acronis Software: Troubleshooting application lockups
Symptoms Product may hang under specific circumstances. There are 2 types of hanging: Actual hanging. That is a state similar to a crash. That means that software halts and is doing nothing inside. Infinite loop. This means that on the outside the software looks hanging but inside it is doing some actions over and over again. Usually when a...
45631: Acronis Software: Troubleshooting Application Crashes
Make sure that the antivirus software running in your environment does not block Acronis products. See Acronis Software: Making Acronis Products Compatible with Antivirus Software Under specific circumstances, the software may crash. It is very important to report a crash instead of trying to workaround it. Normal workflow for a crash problem is...
47534: Acronis Backup ソフトウェア: 32ビットのUEFI デバイスのサポートに関する制限
32ビットのUEFIのサポートは、次の製品に導入されています: Acronis Backup (Advanced) 11.7、Acronis Backup 12、Acronis Snap Deploy 5 （アップデート１以来） および Acronis True Image 2017。 上記以外のAcronis製品を32ビットのUEFIで使用する際、制限が存在します。32ビットのUEFIデバイス上でAcronis製品を使用して保護できるのは、非システム、ロックされていないファイルおよびパーティションのみです。例えば、Intel® Atom™ プロセッサZ2760（32bitのみ）を使用しているタブレットが該当デバイスです。例えば、Intel®...