Frequently Asked Questions
Technical Requirements
Minimum system requirements
True Image OEM Cloud requires the following hardware:
- Processor Pentium 1 GHz.
- 1 GB RAM.
- 1.5 GB of free space on a hard disk.
- CD-RW/DVD-RW drive or USB flash drive for bootable media creation.
- Screen resolution is 1152 x 720.
- Mouse or other pointing device (recommended).
Supported operating systems
- Windows XP SP3
- Windows 7 SP1 (all editions)
- Windows 8 (all editions)
- Windows 8.1 (all editions)
- Windows 10
- Windows Home Server 2011
- OS X Mavericks 10.9
- OS X Yosemite 10.10
- OS X El Capitan 10.11
True Image OEM Cloud also lets you create a bootable CD-R/DVD-R that can back up and recover a disk/partition on a computer running any Intel- or AMD- based PC operating system, including Linux®. (Note that the Intel-based Apple Macintosh is not supported.)
Licensing
Editions
Acronis True Image OEM Cloud has 2 editions:
Edition | Protected machines | Cloud | Local features life Time |
---|---|---|---|
Acronis True Image OEM Activation | 1 | 10 Gb, 1 Year | Unlimited |
Acronis True Image OEM Extended Activation | 2 | 20 Gb, 1 Year | Unlimited |
Upgrade
To purchase the full version of the product:
- Start True Image OEM Cloud.
- On the sidebar, click Account, and then click Upgrade. The built-in store opens.
- Select the license that you want to buy, and then click Buy now.
- Provide your payment information.
Built-in store
True Image OEM Cloud provides an in-app store. Using this store, you can buy the full version of Acronis True Image.
To access the in-app store, go to the Account tab, and then click Upgrade. You will see the in-app store and all available purchase options.
After you upgrade to Acronis True Image 2016 contact Acronis Support for assistance (if needed).
Features
Here is the comparative table of the features available in Acronis True Image OEM Cloud, Acronis True Image Cloud and Acronis True Image 2016:
Feature | Acronis True Image OEM Cloud | Acronis True Image Cloud | Acronis True Image 2016 |
---|---|---|---|
Windows support (including Windows 10) | YES | YES | YES |
Mac OS support | YES | YES | YES |
Mobile operating systems support | NO | YES (iOS, Android) |
NO |
Entire Computer backup to local space | YES | YES | YES |
Disk backup to local space | YES | YES | YES |
Files/folders backup to local space | YES | YES | YES |
Unlimited cloud storage | NO (only 10/20 Gb are available) |
YES | NO |
Entire Computer backup to cloud | NO | YES | NO |
Disk image backup to cloud | YES | YES | NO |
Files/folders backup to cloud | YES | YES | NO |
Backup encryption | YES* | YES | YES |
Backup scheduling | YES** | YES | YES |
Retention rules for archive (automatic scheduled archive cleanup) | YES* | YES | YES |
Various backup options | YES*** | YES | YES |
Recovery of the entire machine, disks or files and folders | YES | YES | YES |
Recovery to new hardware | YES | YES | YES |
Recovery to dissimilar hardware | NO | YES | YES |
Disk cloning | NO | YES | YES |
Synchronization | NO | YES | NO |
Archiving to cloud | NO | YES | NO |
Try & Decide | NO | YES | YES |
Family dashboard to centrally monitor backups of multiple devices | NO | YES | NO |
Acronis Secure Zone | NO | YES | YES |
Access to backed up information from anywhere and any device (via Web Restore) | NO | YES | NO |
Updates | Free updates | Free updates | Free updates |
Upgrades | Paid upgrades | Free upgrades | Paid upgrades |
Support | (Provided by Kaspersky Lab)
30 days of support after |
Support during subscription period | 30 days of support after product registration or activation |
* This option is only available for backups to Cloud.
** Only Daily and Weekly execution is available
*** Incremental and differential backups are unavailable.
How to
Troubleshooting