65085: Acronis Backup for Plesk/cPanel: 'There is no free quota available for device' error message

use Google Translate

Symptoms

You want to create a protection plan for a machine with Plesk/cPanel. Plan creation fails, because there is no available Web hosting quota for this machine. When clicking Details for the affected device, you can see this error message:

There is no free quota available for device.

Cause

By design, each protected Plesk or cPanel server consumes the Web hosting servers quota. If this quota is disabled or the overage for this quota is exceeded, the following will happen:

 •  If the server is physical, the Servers quota will be used. If this quota is disabled or the overage for this quota is exceeded, the backup will fail.

 •  If the server is virtual, the Virtual machines quota will be used. If this quota is disabled or the overage for this quota is exceeded, the backup will fail.

Solution

Make sure the tenant and user have Web hosting servers quota or Servers quota available for a physical server.

Make sure the tenant and user have Web hosting servers quota or Virtual machines quota available for a virtual server. A virtual server cannot use Servers quota.

タグ: