64870: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity finishes with "The activity has been canceled due to the closed backup window"

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Last update: 29-04-2021

Symptoms

Activity finishes with
The operation is canceled because the backup window has closed

or

The activity has been canceled due to the closed backup window

 

Cause

Activity has failed due to backup window settings  - e.g. you scheduled the backup during the "gray" period when backup is blocked or just before that period. 

Solution

Re-configure schedule or edit options of the backup plan in Performance and backup window. Expand the the section with your product for instructions.

More information

Even if scheduled backups are blocked, a backup can be started manually if needed.