1. Starting with update 2 of Acronis Cyber Protect Cloud 7.8, automatic update is available.

To automatically upgrade to the new cloud-to-cloud Microsoft 365 backup solution:

1. Sign in to Cyber Protection console as a company administrator.
2. Go to Devices > Microsoft 365 (v1) tab.
3. Initiate the upgrade to new backup solution for MS Microsoft 365 by clicking Upgrade at the top of the screen:
   
4. Confirm the start of upgrade.
5. Select the Microsoft data center used by your organization.
6. The system redirects you to the Microsoft 365 login page:
   
7. Sign in with the Microsoft 365 global administrator credentials.
8. Microsoft requests accepting a list of permissions to access your organization’s data.
9. Confirm that you grant the backup service these permissions. Once you do, Microsoft 365 account registration starts in Cyber Protection console:
   
10. After its completion, your Microsoft 365 organization resources appear on Microsoft 365 tab and upgrade starts:
    
11. You can monitor the progress of upgrade activity in activity details. During the upgrade, system automatically recreates new backup plans with the same configuration as the old ones and applies them to users’ mailboxes of the organization, copies old archives from Cloud storage to the new Microsoft 365 backups location, removes the old cloud-to-cloud 1.0 agent.
12. If for some reason upgrade fails, you can restart the upgrade process from the point of failure. Cloud-to-cloud 1.0 backup solution is available to you until successful completion of upgrade.

Limitation
System will migrate all old archives (both active and inactive) that are present in Cloud storage location when the migration is initiated. Any archives/backups created by Cloud-to-cloud 1.0 during the migration will be lost.

1. Check to be sure the “Cloud-to-cloud backup” offering item for the tenant is enabled:
   
2. Add a Microsoft 365 organization. You can find full instructions here.
   1. Sign in to Cyber Protection console as a company administrator.
   2. Click Devices -> Add -> Microsoft 365 for Business:
      
   3. The system redirects you to the Microsoft 365 login page:
      
   4. Sign in with the Microsoft 365 global administrator credentials.
   5. Microsoft 365 displays a list of permissions that are necessary to back up and recover your organization's data.
   6. Confirm that you grant the backup service these permissions. Once you do, the organization's data items appear in Cyber Protection console in the Microsoft 365 tab:
      
3. Configure backup plans for the necessary Microsoft 365 resources by going to Devices -> Microsoft 365 tab, selecting the items or groups of items you want to backup and applying backup plans to these items:
   
   The cloud agent synchronizes with Microsoft 365 every 24 hours, starting from the moment when the organization is added to the backup service. If you add or remove a user, group, or site, you will not see this change in Cyber Protection console immediately. To forcibly synchronize the cloud agent with Microsoft 365, select the organization on the Microsoft 365 tab, and then click Refresh.
4. After you configure the new cloud-to-cloud backup, delete backup plans for the agent-based version to stop backup jobs and, in the case of per-device pricing, avoid billing for the previous backup installation.
   1. Go to the Devices -> Microsoft 365 (Local agent) tab and delete the backup plans applied to the items.
5. If you want to keep your old Microsoft 365 backup archives and be able to recover Microsoft 365 data using them: After you disable the old backup plans, your Microsoft 365 archives stored in cloud storage are not affected. It’s your choice how long to keep them there. But please note that you will still be billed for the Acronis cloud storage these backups occupy. To be able to perform a future recovery using these backups you need to keep the on-premises Microsoft 365 agent installed. If you want to export the Microsoft 365 archives stored in cloud storage and made via the agent-based version to local storage, follow the instructions in this Knowledge Base article https://kb.acronis.com/content/60983.
6. Or, if you want to completely delete old Microsoft 365 backups in the cloud storage and the on-premises Microsoft 365 agent:
   1. Delete old backup archives on the Backups tab.
   2. Delete the local Microsoft 365 backup agent:
      1. Run the agent setup program (“All agents for Windows” installer).
      2. Choose to modify the installed components.
      3. Clear the selection Agent for Microsoft 365 component.
      4. Click Modify.
      5. System will remove the Agent for Microsoft 365 component from your machine.