Description

In some cases you may require to disable a specific VDDK transport method to optimize backup performance in your particular environment.

To disable particular VDDK transport on Agent for VMware (Virtual Appliance):

1. Connect to Acronis Cyber Backup Appliance using WinSCP utility.

Connecting using WinSCP utility: click to expand

1. Install the WinSCP utility which you can get from http://winscp.net/eng/download.php. WinSCP (Windows Secure CoPy) is a free and open source SFTP, SCP, and FTP client for Microsoft Windows.
2. Go to VA console and press CTRL+SHIFT+F2 to switch to the command line interface. In the command line of the Virtual Appliance type this command:
   /bin/sshd
3. Launch the WinSCP utility on the machine where you installed it.
4. In the Host name field type your Virtual Appliance IP, the same as in the vSphere console. The default login:password is root:root .
5. The protocol should be set to SCP and then click on Login.
6. You will get a window with all the directories of the Appliance (Windows Commander-like interface)

2. Open the /etc/Acronis/VirtualWare.config file in WinSCP text editor (F4)

3. In the "DisabledTransport" value add a list of disabled transports separated by ":".

List of possible values: "hotadd:san:nbd:nbdssl:file".

See examples below:

WinSCP view: hotadd transport disabled	Appliance UI view: hotadd transport disabled

4. Save the modified file and reboot the appliance

 

To disable particular VDDK transport on Agent for VMware (Windows):

1. Open Windows Registry Editor: Start -> search -> type regedit.exe and press Enter.

2. Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\VirtualWare\VMwareESXServer\VixDiskLib\

3. Within this key, locate string value DisabledTransport. Edit this string value and specify a list of disabled transport methods separated by ":".

List of possible values: "hotadd:san:nbd:nbdssl:file".

See example below:

4. Restart Acronis Managed Machine service: Start -> Search -> type services.msc and press Enter -> locate Acronis Managed Machine service and click Restart