Deleting an entire archive

1. Connect to Management Console, and go to Backups tab, and then Locations

   

2. Select the cloud storage from which you want to delete backups

   

3. Once the list of backups is loaded, select the backup archive(s) that you want to delete and click Delete on the menu 

   

4. Confirm backup deletion

Deleting selected backup slices

1. Connect to Management Console, and go to Backups tab, and then Locations

   

2. Select the cloud storage from which you want to delete backups

   

3. Once the list of backups is loaded, select the backup archive from which you want to delete the slices. Click Show backups and wait for recovery points to load

   

4. Select the recovery point that you want to delete, click the "gear" icon and select Delete from the drop-down menu

   

5. Confirm backup slices deletion

Deleting backups via Web Restore Console

Backups can also be deleted in Web Restore Console:

1. In Devices, select the machine you want to delete backups for.
2. Click Recovery -> More ways to recover -> Download files

          

3. Enter the credentials of the account to which the backed up machine is assigned.
4. In Web Restore Console, select the machine for which you want to delete backups and wait for the backups to load
5. Click on the right side of the backup that you want to delete, to open the pop-up menu:

   

6. Click Delete

   

(!) Delete option is only available for entire backup archives. Selected slices can only be deleted via Management Console.

Deleting archives when no agent registered under the tenant anymore

1. Delete these backups using the Web Restore (or Web Recovery) console.

If you know your data center name (ex. EU2, US2, etc) simply go to <DC>-cloud.acronis.com/wr, where <DC> is the code of your data center. See details in Acronis Cyber Protect Cloud: Web Restore or Web Recovery Console.

Log in as the original user that created the backups.

2. Temporarily install an agent and register it to the account. Generally, for backups to be manipulated, unless the backups are cloud-to-cloud (C2C) of Microsoft 365 or Google Workspace, it is necessary to have an agent installed on any physical or virtual machine, registered under the cloud login (user credentials) for an administrator account of the respective customer.

You can then delete the archive either in the Cyber Protection Console as described above.

Deleting incomplete backups

See also Acronis Cyber Backup: how to delete incomplete backups