60265: Acronis Cyber Protect Cloud: browsing a 1TB+ GPT partition in cloud backup fails with "Server is not available at the moment"

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Last update: 31-05-2021


You have a backup of a machine with large disks (usually 1 TB and larger).

When you go to Web Restore Console to browse the files on the disk, you see the error:

 Server is not available at the moment.


The issue might occur with large archives.


Use Cyber Protection console or Bootable Media to restore.

If you have a question or need further assistance, please make a screenshot, copy the full text of the error message and contact Acronis Support.