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Agents installed on the managed machines (end-user machines) need to have access to the hostnames/IP addresses and ports listed in this article. Most of Acronis components utilize multiple IP addresses, you can find the exact IPs Acronis agents will use in your environment by running the connection verification tool.
Alternatively, you can provide access to all the hostnames/IP addresses through ports listed below, depending on the respective datacenter.
Acronis Cyber Protect allows partners and customers to store data on partner-hosted Cloud storage. IP addresses of such storages are not listed in this article. Please white-list those storage's IP range(s) to avoid having backup failures with network-related error messages (for example "Network Disconnected by timeout", described here)
For successful installation and update of Acronis agents, white-list dl.managed-protection.com (Acronis Cyber Protect Cloud, Acronis Cyber Protect 15 cloud deployment); download.acronis.com, dl.acronis.com, dl5.acronis.com, and dl6.acronis.com (Acronis Cyber Protect 15 on-premise deployment); dl.acronis.com (older versions). Connection to these hosts goes through TCP port 443 for current Agent versions; TCP port 80 might be additionally required for old versions.
SMTP server IP address applicable to all datacenters is listed here.
The ports need to be open for outbound connections (except for the statistics server, which requires opening port 44445 for the inbound connection, details in the table).
| Strasbourg, France | Frankfurt, Germany | Frankfurt, Germany | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | ||
| eu-cloud.acronis.com | 45.11.129.38 45.11.129.39 |
443, 8443, 7770-7800 |
eu2-cloud.acronis.com | 45.11.129.31 45.11.129.32 45.11.129.33 45.11.129.34 |
443, 8443, 7770-7800 |
eu4-cloud.acronis.com | 45.11.129.25 45.11.129.26 |
443, 8443, 7770-7800 |
||
| branded-eu-cloud.acronis.com |
45.11.129.71 45.11.129.72 |
443 | branded-eu2-cloud.acronis.com | 45.11.129.69 45.11.129.70 |
443 | branded-eu4-cloud.acronis.com | 45.11.129.65 45.11.129.66 |
443 | ||
| agents-eu-cloud.acronis.com | 45.11.129.41 45.11.129.40 |
443 | agents-eu2-cloud.acronis.com | 45.11.129.35 45.11.129.36 |
443 | agents-eu4-cloud.acronis.com | 45.11.129.27 45.11.129.28 |
443 | ||
|
fes-baas.acronis.com abgw-fra2-arp1-r08.acronis.com abgw-lhr3-arp1-r01.acronis.com |
185.151.163.11-185.151.163.37 45.11.128.11-45.11.128.20 185.151.160.41-185.151.160.50 |
44445 |
cloud-fes-eu2.acronis.com baas-fes-eu2.acronis.com |
62.138.220.82-62.138.220.99 45.11.128.11 - 45.11.128.20 |
44445 443 |
eu4-fes-baas.acronis.com abgw-fra2-arp1-r04.acronis.com |
185.151.161.65 185.151.161.66 185.151.161.67 185.151.161.68 185.151.161.69 185.151.161.70 185.151.161.71 185.151.161.73 to 185.151.161.83 45.11.128.11-45.11.128.20 |
44445 443 |
||
|
rs-eu-cloud.acronis.com |
45.11.129.38 |
8443 | rs-eu2-cloud.acronis.com | 45.11.129.31 45.11.129.32 45.11.129.33 45.11.129.34 |
8443 | rs-eu4-cloud.acronis.com | 45.11.129.25 45.11.129.26 |
8443 443 |
||
| bc-baas.acronis.com | 45.11.129.38 45.11.129.39 |
8443 443 |
bc-eu2-baas.acronis.com | 45.11.129.31 45.11.129.32 45.11.129.33 45.11.129.34 |
8443 443 |
bc-eu4-baas.acronis.com | 45.11.129.26 45.11.129.25 |
8443 443 |
||
| cloud-wr-eu1.acronis.com | 45.11.129.39 45.11.129.38 |
5060 | cloud-wr-eu2.acronis.com | 45.11.129.31 45.11.129.32 45.11.129.33 45.11.129.34 |
5060 | |||||
| For partner-hosted storages, additionally allow connection from the statistics server: 45.11.129.1 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 45.11.129.1 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 45.11.129.1 | 44445 | |||||
| Singapore, Singapore | Nagano, Japan | Bucharest, Romania | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | ||
| sg-cloud.acronis.com sg1-cloud.acronis.com |
103.64.19.52 103.64.19.53 |
443, 8443, 7770-7800 |
jp-cloud.acronis.com |
45.254.38.50 |
443 | ro01-cloud.acronis.com | 84.239.8.6 84.239.8.5 |
443, 8443, 7770-7800 |
||
| branded-jp-cloud.acronis.com | 45.254.38.77 45.254.38.78 |
|||||||||
| branded-sg-cloud.acronis.com | 103.64.19.57 103.64.19.58 |
443 |
ams7787-jp-cloud.acronis.com |
45.254.38.52 |
443 | branded-ro01-cloud.acronis.com | 84.239.8.58 84.239.8.59 |
443 | ||
| agents-sg-cloud.acronis.com | 103.64.19.54 103.64.19.55 |
443 | agents-jp-cloud.acronis.com | 119.82.30.224 119.82.30.225 |
443 | agents-ro01-cloud.acronis.com | 84.239.8.8 84.239.8.7 |
443 | ||
|
cloud-fes-sg1.acronis.com |
103.64.19.101 - 103.64.19.111 103.64.19.117 |
44445 |
cloud-fes-jp1.acronis.com baas-fes-jp2.acronis.com baas-st02.jpnsv.net |
45.254.38.101-45.254.38.115 45.254.38.101-45.254.38.115 121.50.41.191-121.50.41.199 |
44445 | abgw-otp1-aci01.acronis.com | 84.239.8.12 84.239.8.11 84.239.8.13 84.239.8.14 84.239.8.15 | 44445 | ||
| rs-sg-cloud.acronis.com | 103.64.19.52 103.64.19.53 |
8443 443 |
rs-jp-cloud.acronis.com | 45.254.38.50 | 443 | rs-ro01-cloud.acronis.com | 84.239.8.5 84.239.8.6 | 8443 | ||
| jp-bc-baas.acronis.com | 45.254.38.50 45.254.38.51 |
443 | ro01-cloud.acronis.com | 84.239.8.5 84.239.8.6 | 8443 | |||||
| cloud-wr-sg1.acronis.com | 103.64.19.52 103.64.19.53 |
5060 | cloud-wr-jp1.acronis.com | 45.254.38.50 45.254.38.51 |
443 | cloud-wr-ro01.acronis.com ro01-cloud.acronis.com |
84.239.8.6 84.239.8.5 | 5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: |
103.64.19.3 |
44445 | For partner-hosted storages, additionally allow connection from the statistics server: |
45.254.38.10 |
44445 | For partner-hosted storages, additionally allow connection from the statistics server: | 84.239.8.3 | 44445 | ||
| Sydney, Australia | London, UK | US2 (PHX1) Phoenix, USA | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | ||
| au-cloud.acronis.com au1-cloud.acronis.com |
103.64.16.52/25 103.64.16.53/25 | 443, 8443, 7770-7800 |
eu-cloud.acronis.com | 45.11.129.38 45.11.129.39 |
443, 8443, 7770-7800 |
us-cloud.acronis.com | 162.244.7.20 - 162.244.7.25 | 443, 8443, 7770-7800 |
||
| branded-au1-cloud.acronis.com | 103.64.16.100/25 103.64.16.101/25 |
443 | branded-eu-cloud.acronis.com | 45.11.129.71 45.11.129.72 |
443 | branded-us2-cloud.acronis.com | 162.244.7.64 162.244.7.65 |
443 | ||
| agents-au1-cloud.acronis.com | 103.64.16.54/25 103.64.16.55/25 | 443 | agents-eu-cloud.acronis.com | 45.11.129.41 45.11.129.40 |
443 | agents-us-cloud.acronis.com | 162.244.7.25 162.244.7.24 |
443 | ||
| fes-au1-baas.acronis.com
abgw-syd1-acs2.acronis.com |
103.64.16.11-103.64.16.26
103.64.16.81-103.64.16.91 |
44445 |
Old FQDNs: fes-eu3-baas.acronis.com baas-fes-eu3-acs1.acronis.com New FQDNs: abgw-lhr3-arp1-r01.acronis.com abgw-lhr3-arp1-r02.acronis.com |
185.151.160.11 - 185.151.160.50 |
44445 |
cloud-fes-us2.acronis.com
baas-fes-us2.acronis.com baas-fes-us3.acronis.com baas-fes-us2-acs1.acronis.com
abgw-phx1-acs3.acronis.com abgw-phx1-arp2-r01.acronis.com |
62.138.210.141 162.244.6.201 to 162.244.6.236 185.151.160.71
162.244.6.51-162.244.6.76 162.244.6.141-162.244.6.172 162.244.6.71 - 162.244.6.80 |
44445 | ||
| rs-au1-cloud.acronis.com | 103.101.129.52 103.101.129.51 |
8443 | rs-eu-cloud.acronis.com | 45.11.129.38 45.11.129.39 |
8443 | rs-us-cloud.acronis.com | 162.244.7.20 - 162.244.7.25 | 8443 | ||
| bc-baas.acronis.com | 45.11.129.38 45.11.129.39 |
8443 443 |
us-bc-baas.acronis.com | 162.244.7.20 - 162.244.7.25 | 8443 443 |
|||||
| cloud-wr-au1.acronis.com | 103.101.129.52 103.101.129.51 |
5060 | cloud-wr-eu3.acronis.com | 185.151.163.61 | 5060 | cloud-wr-us2.acronis.com | 162.244.7.20 - 162.244.7.25 | 5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 103.64.16.4 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 162.244.7.1 | 44445 | |||||||
| Zurich, Switzerland | US5 (PHX1) Phoenix, USA | Frankfurt, Germany | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | ||
| eu5-cloud.acronis.com | 195.48.52.131 195.48.52.130 |
443, 8443, 7770-7800 |
us5-cloud.acronis.com | 162.244.7.15 162.244.7.14 |
443, 8443, 7770-7800 | eu8-cloud.acronis.com | 45.11.129.21 45.11.129.22 |
443, 8443, 7770-7800 | ||
| branded-eu5-cloud.acronis.com | 195.49.23.66 195.49.23.67 |
443 | branded-us5-cloud.acronis.com | 162.244.7.68 162.244.7.69 |
443 | branded-eu8-cloud.acronis.com |
45.11.129.67 45.11.129.68 |
443 | ||
| agents-eu5-cloud.acronis.com | 195.48.52.137 195.48.52.135 |
443 | agents-us5-cloud.acronis.com | 162.244.7.17 162.244.7.16 |
443 | agents-eu8-cloud.acronis.com | 45.11.129.24 45.11.129.23 |
443 | ||
|
cloud-fes-eu5.acronis.com |
62.138.220.82-62.138.220.99 |
44445 |
cloud-fes-us2.acronis.com baas-fes-us2-acs1.acronis.com
abgw-phx1-arp1.acronis.com
abgw-phx1-arp2.acronis.com |
185.151.160.31-185.151.160.37
162.244.6.241 - 162.244.6.250
162.244.6.71 - 162.244.6.80 |
44445 |
cloud-fes-eu2.acronis.com
baas-fes-eu2.acronis.com |
62.138.220.82-62.138.220.93 Before 9 Nov: After 9 Nov: 45.11.128.11 - 45.11.128.20 |
44445 443 |
||
|
rs-eu5-cloud.acronis.com |
195.48.52.131 |
8443 | rs-us5-cloud.acronis.com | 162.244.7.14 162.244.7.15 |
8443 | rs-eu8-cloud.acronis.com | 45.11.129.21 45.11.129.22 |
8443 | ||
| bc-eu5-baas.acronis.com | 195.48.52.131 195.48.52.130 |
8443 443 |
cloud-wr-us2.acronis.com | 162.244.7.20 162.244.7.23 162.244.7.22 162.244.7.21 |
5060 | cloud-wr-eu2.acronis.com | 45.11.129.32 45.11.129.33 45.11.129.34 45.11.129.31 |
5060 |
||
| For partner-hosted storages, additionally allow connection from the statistics server: 195.48.52.158 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 162.244.7.1 | 44445 | For partner-hosted storages, additionally allow connection to the statistics servers: | 45.11.129.1 45.11.129.2 45.11.129.3 |
44445 | ||||
| Beta datacenter | US6 (PHX1) Phoenix, USA | BT01 (PBH1) Thimphu, Bhutan | ||||||||
| host | IP addresses | Port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
|
beta-cloud.acronis.com |
185.151.163.60 |
443, 8443, |
cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 | 443 | ||
| rs-beta-cloud.acronis.com | 185.151.163.60 | 8443 | us-cloud.acronis.com | 162.244.7.23 162.244.7.20 162.244.7.21 162.244.7.22 |
443, 8443, 7770-7800 |
bt01-cloud.acronis.com | 118.103.142.229 118.103.142.230 | 443, 8443, 7770- 7800 |
||
| branded-beta-cloud.acronis.com | 185.151.160.133 185.151.160.134 |
443 | branded-bt01-cloud.acronis.com | 118.103.142.250 118.103.142.251 |
443 | |||||
| agents-beta-cloud.acronis.com | 185.151.163.71 185.151.163.70 |
443 | agents-us-cloud.acronis.com | 162.244.7.25 162.244.7.24 |
443 | agents-bt01-cloud.acronis.com | 118.103.142.231 118.103.142.232 |
443 | ||
| cloud-wr-beta.acronis.com | 185.151.163.60 | 5060 | baas-fes-us6-acs2.acronis.com | Old IPs: 162.244.6.201-162.244.6.254 New IPs: 162.244.6.71- 162.244.6.80 |
44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 4445 | |||
| fes-eu3-baas.acronis.com | 185.151.163.11-185.151.163.37 | 44445 | rs-us-cloud.acronis.com | 162.244.7.23 162.244.7.22 162.244.7.21 162.244.7.20 |
8443 | rs-bt01-cloud.acronis.com | 118.103.142.229 118.103.142.230 | 443 | ||
| 91.195.22.0/23 | 9090 | us-bc-baas.acronis.com | 162.244.7.20 162.244.7.23 162.244.7.22 162.244.7.21 |
8443, 443 |
cloud-wr-bt01.acronis.com | 118.103.142.229 118.103.142.230 | 5060 | |||
| 185.151.160.0/25 | 9090 | cloud-wr-us2.acronis.com | 162.244.7.21 162.244.7.20 162.244.7.23 162.244.7.22 |
5060 | ||||||
| For partner-hosted storages, additionally allow connection from the statistics server: 118.103.142.227 | 44445 | |||||||||
| Vancouver, Canada (YVR1) | Auckland, New Zealand (AKL1) | Liechtenstein (ACH1) | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
|
cloud.acronis.com |
45.11.129.61 45.11.129.62 |
443 |
cloud.acronis.com | 45.11.129.61 45.11.129.62 | 443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 | 443 | ||
| ca01-cloud.acronis.com | 192.199.198.5 192.199.198.6 | 443 8443 7770-7800 |
nz01-cloud.acronis.com | 103.8.255.37 103.8.255.38 | 443 8443 7770-7800 |
li01-cloud.acronis.com | 185.34.149.5 185.34.149.6 | 443 8443 7770-7800 | ||
| branded-ca01-cloud.acronis.com | 192.199.198.250 192.199.198.251 |
443 | branded-nz01-cloud.acronis.com | 103.8.255.58 103.8.255.59 | 443 | branded-li01-cloud.acronis.com | 185.34.149.58 185.34.149.59 | 443 | ||
| agents-ca01-cloud.acronis.com | 192.199.198.7 192.199.198.8 | 443 | agents-nz01-cloud.acronis.com | 103.8.255.39 103.8.255.40 | 443 | agents-li01-cloud.acronis.com | 185.34.149.7 185.34.149.8 | 443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | ||||||
| rs-ca01-cloud.acronis.com | 192.199.198.5 192.199.198.6 | 8443 | rs-nz01-cloud.acronis.com | 103.8.255.37 103.8.255.38 | 8443 | rs-li01-cloud.acronis.com | 185.34.149.5 185.34.149.6 | 8443 | ||
| cloud-wr-ca01.acronis.com | 192.199.198.5 192.199.198.6 | 5060 | cloud-wr-nz01.acronis.com | 103.8.255.37 103.8.255.38 | 5060 | cloud-wr-li01.acronis.com | 185.34.149.5 185.34.149.6 | 5060 | ||
| 192.199.198.3 | ||||||||||
| For partner-hosted storages, additionally allow connection from the statistics server: 192.199.198.3 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 103.8.255.35 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 185.34.149.3 | 44445 | |||||
| Valencia, Spain (ES01) | Tel Aviv, Israel (IL01) | Seoul, Korea (KR01) | ||||||||
| host | IP address | port (TCP) | host | IP address | port (TCP) | host | IP address | port (TCP) | ||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | ||
| es01-cloud.acronis.com | 185.4.247.5 185.4.247.6 |
443 8443 7770-7800 |
il01-cloud.acronis.com | 185.185.133.133 185.185.133.134 |
443 8443 7770-7800 |
kr01-cloud.acronis.com | 121.78.252.69 121.78.252.70 |
443 8443 7770-7800 |
||
| branded-es01-cloud.acronis.com | 185.4.247.122 185.4.247.123 |
443 | branded-il01-cloud.acronis.com | 185.185.133.154 185.185.133.155 |
443 | branded-kr01-cloud.acronis.com | 121.78.252.122 121.78.252.123 |
443 | ||
| agents-es01-cloud.acronis.com | 185.4.247.7 185.4.247.8 |
443 | agents-il01-cloud.acronis.com | 185.185.133.133 185.185.133.134 |
443 | agents-kr01-cloud.acronis.com | 121.78.252.71 121.78.252.72 |
443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | |||||
| rs-es01-cloud.acronis.com | 185.4.247.5 185.4.247.6 |
8443 | rs-il01-cloud.acronis.com | 185.185.133.133 185.185.133.134 |
8443 | rs-kr01-cloud.acronis.com | 121.78.252.70 121.78.252.69 |
8443 | ||
| cloud-wr-es01.acronis.com | 185.4.247.5 185.4.247.6 |
5060 | cloud-wr-il01.acronis.com | 185.185.133.133 185.185.133.134 |
5060 | cloud-wr-kr01.acronis.com | 121.78.252.70 121.78.252.69 |
5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 185.4.247.3 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 185.185.133.131 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 121.78.252.67 | 44445 | |||||
| Prague, Czech Republic (CZ01) | Lisbon, Portugal (PT01) | Sao Paulo, Brazil | ||||||||
| host | IP address | port (TCP) | host | IP address | port (TCP) | host | IP address | port (TCP) | ||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | ||
| cz01-cloud.acronis.com | 212.158.141.230 212.158.141.229 |
443 8443 7770-7800 |
pt01-cloud.acronis.com | 62.28.148.70 62.28.148.69 |
443 8443 7770-7800 |
br01-cloud.acronis.com | 177.54.159.154 177.54.159.155 |
443 8443 |
||
| branded-cz01-cloud.acronis.com | 212.158.141.252 212.158.141.253 |
443 | branded-pt01-cloud.acronis.com | 62.28.148.122 62.28.148.123 |
443 | branded-br01-cloud.acronis.com | 177.54.159.154 177.54.159.155 |
443 | ||
| agents-cz01-cloud.acronis.com | 212.158.141.231 212.158.141.232 |
443 | agents-pt01-cloud.acronis.com | 62.28.148.71 62.28.148.72 |
443 | agents-br01-cloud.acronis.com | 177.54.159.136 177.54.159.135 |
443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | |||||
| rs-cz01-cloud.acronis.com cz01-cloud.acronis.com |
212.158.141.230 212.158.141.229 |
8443 | rs-pt01-cloud.acronis.com pt01-cloud.acronis.com |
62.28.148.69 62.28.148.70 |
8443 | rs-br01-cloud.acronis.com br01-cloud.acronis.com |
177.54.159.133 177.54.159.134 |
8443 | ||
| cloud-wr-cz01.acronis.com cz01-Pcloud.acronis.com |
212.158.141.229 212.158.141.230 |
5060 | cloud-wr-pt01.acronis.com pt01-cloud.acronis.com |
62.28.148.69 62.28.148.70 |
5060 | cloud-wr-br01.acronis.com, br01-cloud.acronis.com |
177.54.159.133 177.54.159.134 |
5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 212.158.141.227 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 62.28.148.67 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 177.54.159.131 | 44445 | |||||
| Thessaloniki, Greece | Warsaw, Poland | Billund, Denmark | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | ||
| gr01-cloud.acronis.com | 188.164.206.133 188.164.206.134 |
443 8443 7770-7800 |
pl01-cloud.acronis.com | 46.229.159.198 46.229.159.197 |
443 |
dk01-cloud.acronis.com | 82.163.163.229 82.163.163.230 |
443 8443 7770-7800 |
||
| branded-gr01-cloud.acronis.com | 188.164.206.186 188.164.206.187 |
443 | branded-pl01-cloud.acronis.com | 46.229.159.218 46.229.159.219 |
443 | branded-dk01-cloud.acronis.com | 82.163.163.250 82.163.163.251 |
|||
| agents-gr01-cloud.acronis.com | 188.164.206.135 188.164.206.136 |
443 | agents-pl01-cloud.acronis.com | 46.229.159.200 46.229.159.199 |
443 | agents-dk01-cloud.acronis.com | 82.163.163.232 82.163.163.231 |
443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | |||||
| rs-gr01-cloud.acronis.com gr01-cloud.acronis.com |
188.164.206.133 188.164.206.134 |
8443 | rs-pl01-cloud.acronis.com pl01-cloud.acronis.com |
46.229.159.197 46.229.159.198 |
8443 | rs-dk01-cloud.acronis.com, dk01-cloud.acronis.com |
82.163.163.229 82.163.163.230 |
8443 | ||
| cloud-wr-gr01.acronis.com | 188.164.206.133 188.164.206.134 |
5060 | cloud-wr-pl01.acronis.com, pl01-cloud.acronis.com | 46.229.159.198 46.229.159.197 |
5060 | cloud-wr-dk01.acronis.com | 82.163.163.229 82.163.163.230 |
5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 188.164.206.131 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 46.229.159.195 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 82.163.163.227 | 44445 | |||||
| Sofia, Bulgaria | Vienna, Austria | Kanagawa, Japan | ||||||||
| host | IP addresses | port (TCP) |
host | IP addresses | port (TCP) |
host | IP addresses | port (TCP) |
||
| cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | ||
| bg01-cloud.acronis.com | 87.227.138.58 87.227.138.59 |
443 8443 7770-7800 |
at01-cloud.acronis.com | 185.154.234.197 185.154.234.198 |
443 8443 7770-7800 |
jp03-cloud.acronis.com |
45.254.39.111 |
443 8443 7770-7800 |
||
| branded-bg01-cloud.acronis.com | 87.227.138.5 87.227.138.6 |
443 | branded-at01-cloud.acronis.com | 185.154.234.250 185.154.234.251 |
443 | branded-jp03-cloud.acronis.com | 45.254.39.252 45.254.39.253 |
443 | ||
| agents-bg01-cloud.acronis.com | 87.227.138.7 87.227.138.8 |
443 | agents-at01-cloud.acronis.com | 185.154.234.199 185.154.234.200 |
443 | agents-jp03-cloud.acronis.com | 45.254.39.114 45.254.39.113 |
443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | abgw-hnd1-aci01.acronis.com | 45.254.39.11 45.254.39.12 45.254.39.13 45.254.39.14 45.254.39.15 |
44445 | ||||
| rs-bg01-cloud.acronis.com | 87.227.138.5 87.227.138.6 |
8443 | rs-at01-cloud.acronis.com, at01-cloud.acronis.com |
185.154.234.198 185.154.234.197 |
8443 | rs-jp03-cloud.acronis.com jp03-cloud.acronis.com |
45.254.39.112 45.254.39.111 |
8443 | ||
| cloud-wr-bg01.acronis.com | 87.227.138.5 87.227.138.6 |
5060 | cloud-wr-at01.acronis.com, at01-cloud.acronis.com |
185.154.234.197 185.154.234.198 |
5060 | cloud-wr-jp03.acronis.com, jp03-cloud.acronis.com | 45.254.39.111 45.254.39.112 |
5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 87.227.138.3 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 185.154.234.195 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 45.254.39.3 | 44445 | |||||
| Mumbai, India | Istanbul, Turkey | Jakarta, Indonesia | ||||||||
| host | IP addresses | port (TCP) |
host | IP addresses | port (TCP) |
host | IP addresses | port (TCP) |
||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | ||
| in01-cloud.acronis.com | 103.228.155.198 103.228.155.197 |
443 8443 7770-7800 |
tr01-cloud.acronis.com | 212.2.222.198 212.2.222.197 |
443 8443 7770-7800 |
id01-cloud.acronis.com | 45.195.248.112 45.195.248.111 |
443 8443 7770-7800 |
||
| branded-in01-cloud.acronis.com | 103.228.155.220 103.228.155.221 |
443 | branded-tr01-cloud.acronis.com | 212.2.222.252 212.2.222.253 |
443 | branded-id01-cloud.acronis.com | 45.195.248.250 45.195.248.251 |
443 | ||
| agents-in01-cloud.acronis.com | 103.228.155.199 103.228.155.200 |
443 | agents-tr01-cloud.acronis.com | 212.2.222.199 212.2.222.200 |
443 | agents-id01-cloud.acronis.com | 45.195.248.113 45.195.248.114 |
443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | |||||
| rs-in01-cloud.acronis.com | 103.228.155.198 103.228.155.197 |
8443 | rs-tr01-cloud.acronis.com | 212.2.222.197 212.2.222.198 |
8443 | rs-id01-cloud.acronis.com, id01-cloud.acronis.com | 45.195.248.111 45.195.248.112 |
8443 | ||
| cloud-wr-in01.acronis.com | 103.228.155.198 103.228.155.197 |
5060 | cloud-wr-tr01.acronis.com | 212.2.222.197 212.2.222.198 |
5060 | cloud-wr-id01.acronis.com, id01-cloud.acronis.com | 45.195.248.112 45.195.248.111 |
5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 103.228.155.195 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 212.2.222.195 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 45.195.248.3 | 44445 | |||||
| US4 (Phoenix, USA) | Oslo, Norway | Taipei, Taiwan | ||||||||
| host | IP addresses | port (TCP) |
host | IP addresses | port (TCP) | host | IP addresses | port (TCP) |
||
| cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | ||
| us4-cloud.acronis.com | 162.244.7.13 162.244.7.53 162.244.7.52 162.244.7.12 |
443 8443 7770-7800 |
no01-cloud.acronis.com | 194.19.4.6 194.19.4.5 |
443 8443 7770- 7800 |
tw01-cloud.acronis.com | 106.106.2.6 106.106.2.5 |
443 8443 7770-7800 |
||
| branded-us4-cloud.acronis.com | 162.244.7.60 162.244.7.61 |
443 | branded-no01-cloud.acronis.com | 194.19.4.58 194.19.4.59 |
443 | branded-tw01-cloud.acronis.com | 106.106.2.58 106.106.2.59 |
443 | ||
| agents-us4-cloud.acronis.com | 162.244.7.10 162.244.7.11 |
443 | agents-no01-cloud.acronis.com | 194.19.4.8 194.19.4.7 |
443 | agents-tw01-cloud.acronis.com | 106.106.2.8 106.106.2.7 |
443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | |||||
| bc-us4-baas.acronis.com | 162.244.7.13 162.244.7.53 162.244.7.52 162.244.7.12 |
8443 | rs-no01-cloud.acronis.com, no01-cloud.acronis.com |
194.19.4.6 194.19.4.5 |
443 | rs-tw01-cloud.acronis.com | 106.106.2.5 106.106.2.6 |
443 | ||
| rs-us4-cloud.acronis.com | 162.244.7.13 162.244.7.53 162.244.7.52 162.244.7.12 |
443 8443 |
cloud-wr-no01.acronis.com no01-cloud.acronis.com |
194.19.4.6 194.19.4.5 |
5060 | cloud-wr-tw01.acronis.com | 106.106.2.5 106.106.2.6 |
5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 162.244.7.1 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 194.19.4.4 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 106.106.2.3 | 44445 | |||||
| Lagos, Nigeria | Johannesburg, South Africa | Helsinki, Finland | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | ||
| ng01-cloud.acronis.com | 102.217.208.111 102.217.208.112 |
443, 8443, 7770-7800 | za01-cloud.acronis.com | 196.223.59.134 196.223.59.133 |
443, 8443, 7770-7800 |
fi01-cloud.acronis.com | 46.246.34.70 46.246.34.69 |
443, |
||
| branded-ng01-cloud.acronis.com | 102.217.208.252 102.217.208.253 |
443 | branded-za01-cloud.acronis.com | 196.223.59.250 196.223.59.251 |
443 | branded-fi01-cloud.acronis.com | 46.246.34.122 46.246.34.123 |
443 | ||
| agents-ng01-cloud.acronis.com | 102.217.208.114 102.217.208.113 |
443 | agents-za01-cloud.acronis.com | 196.223.59.135 196.223.59.136 |
443 | agents-fi01-cloud.acronis.com | 46.246.34.71 46.246.34.72 |
443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | |||||
| rs-ng01-cloud.acronis.com ng01-cloud.acronis.com |
102.217.208.112 102.217.208.111 |
8443 | rs-za01-cloud.acronis.com za01-cloud.acronis.com |
196.223.59.133 196.223.59.134 |
8443 | rs-fi01-cloud.acronis.com fi01-cloud.acronis.com |
46.246.34.69 46.246.34.70 |
8443 | ||
| cloud-wr-ng01.acronis.com ng01-cloud.acronis.com |
102.217.208.111 102.217.208.112 |
5060 | cloud-wr-za01.acronis.com za01-cloud.acronis.com |
196.223.59.134 196.223.59.133 |
5060 | cloud-wr-fi01.acronis.com fi01-cloud.acronis.com |
46.246.34.70 46.246.34.69 |
5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 102.217.208.3 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 196.223.59.131 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 46.246.34.68 | 44445 | |||||
| Rome, Italy | Budapest, Hungary | Mexico city, Mexico | |||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | |||
| cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | cloud.acronis.com | 45.11.129.61 45.11.129.62 |
443 | |||
| it01-cloud.acronis.com | 217.169.126.5 217.169.126.6 |
443, 8443, 7770-7800 | hu01-cloud.acronis.com | 5.159.235.133 5.159.235.134 |
443, 8443, 7770-7800 |
mx01-cloud.acronis.com | 201.117.144.6 201.117.144.5 |
443, 8443, 7770-7800 |
|||
| branded-it01-cloud.acronis.com | 217.169.126.122 217.169.126.123 |
443 | branded-hu01-cloud.acronis.com | 5.159.235.186 |
80, 7772 |
branded-mx01-cloud.acronis.com | 201.117.144.59 201.117.144.58 |
80, 7772 |
|||
| agents-it01-cloud.acronis.com | 217.169.126.8 217.169.126.7 |
443 | agents-hu01-cloud.acronis.com | 5.159.235.135 5.159.235.136 |
443 | agents-mx01-cloud.acronis.com | 201.117.144.7 201.117.144.8 |
443 | |||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | ||||||
| rs-it01-cloud.acronis.com it01-cloud.acronis.com |
217.169.126.6 217.169.126.5 |
8443 | rs-hu01-cloud.acronis.com hu01-cloud.acronis.com |
5.159.235.134 5.159.235.133 |
8443 | rs-mx01-cloud.acronis.com mx01-cloud.acronis.com |
201.117.144.5 201.117.144.6 |
8443 | |||
| cloud-wr-it01.acronis.com it01-cloud.acronis.com |
217.169.126.5 217.169.126.6 |
5060 | cloud-wr-hu01.acronis.com hu01-cloud.acronis.com |
5.159.235.133 5.159.235.134 |
5060 | cloud-wr-mx01.acronis.com mx01-cloud.acronis.com |
201.117.144.6 201.117.144.5 |
5060 | |||
| For partner-hosted storages, additionally allow connection from the statistics server: 217.169.126.3 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 5.159.235.139 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 201.117.144.3 | 44445 | ||||||
| Toronto, Canada | Kuala Lumpur, Malaysia | ||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | cloud.acronis.com | 45.11.129.62 45.11.129.61 |
443 | ||
| ca02-cloud.acronis.com | 199.83.245.67 199.83.245.66 |
443, 8443, 7770-7800 | my01-cloud.acronis.com | 123.100.224.112 123.100.224.111 |
443, 8443, 7770-7800 |
||
| branded-ca02-cloud.acronis.com | 199.83.245.71 199.83.245.72 |
80, 7772 |
branded-my01-cloud.acronis.com | 123.100.224.252 123.100.224.253 |
80, 7772 |
||
| agents-ca02-cloud.acronis.com | 199.83.245.68 199.83.245.69 |
443 | agents-my01-cloud.acronis.com | 123.100.224.114 123.100.224.113 |
443 | ||
| Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | Find your storage addresses by checking Management Portal: Settings ->Locations->Storages | 44445 | ||||
| rs-ca02-cloud.acronis.com ca02-cloud.acronis.com |
199.83.245.66 199.83.245.67 |
8443 | rs-my01-cloud.acronis.com my01-cloud.acronis.com |
123.100.224.111 123.100.224.112 |
8443 | ||
| cloud-wr-ca02.acronis.com ca02-cloud.acronis.com |
199.83.245.67 199.83.245.66 |
5060 | cloud-wr-my01.acronis.com my01-cloud.acronis.com |
123.100.224.112 123.100.224.111 |
5060 | ||
| For partner-hosted storages, additionally allow connection from the statistics server: 199.83.245.4 | 44445 | For partner-hosted storages, additionally allow connection from the statistics server: 123.100.224.3 | 44445 | ||||
The ports need to be open for outbound connections. The ports and hostnames are checked by an integrated Connection Verification Tool during installation. Later you can check them using the tool or by issuing the telnet command telnet [domainname or ip] [port]. For more information refer to Using telnet to Test Open Ports. If they are accessible, you will see a blank screen after issuing the command:
Connection is successful
Ports usage
Ports 443 and 8443 are used for agent registration, data center selection, user authorization, certificate download, Web Restore, Backup and File Sync & Share management console access.
Ports 7770-7800 are used for agent communication with Management server (backup plans creation and applying, status reports, activity logging, etc.).
Local port 5905 is used by v.6.1 and older agents for agent communication with Management server.
Port 44445 is used for backup read-write operations.
You can additionally open 80 port for your convenience, so any HTTP requests from the browser will be redirected to https.
Note: To learn more about ports required for Remote Desktop functionality, consult our guide to port usage for Acronis Cyber Protect Connect and Cyber Protect Connect Agent.
When backing up to Acronis Storage located at service provider, make sure storage can be accessed via IP address or DNS name you've assigned through port 44445.
Port 80 is also used for the remote update of agents.
Port 5060 is used for data transfer rate measurements (speedtests).
Several ports are used by Acronis agent to distribute agents updates within the local network thus with reduced utilization of Internet connections:
- Port 6888 is used by BitTorrent protocol for peer-to-peer updates over TCP and UDP. This is client connection port and also data transfer port.
- Port 6771 is a local peer discovery (LSD) port. LSD also opens up to 4 random UDP ports in 50k-65.5k range.
- Port 18018 is used for communication between peer-to-peer update components working in different modes: Updater (receives updates) and UpdaterAgent (distributes updates).
- Port 18019 is a local port, used for internal communication between different parts of Acronis Cyber Protect responsible for peer-to-peer updates.
- Port 1900 is a local port, used by UPnP and NAT-PMP services for dynamic port forwarding. These services ensure that BitTorrent traffic can reach the target agent, and that target agent can be matched with good peers for fast transfers. UPnP + NAT-PMP also opens up to 3 random UDP ports in 50k-65.5k range.
- BitTorrent uses a "distributed sloppy hash table" (DHT) for storing peer contact information for "trackerless" torrents. In effect, each peer becomes a tracker. The protocol is based on Kademila and is implemented over UDP. DHT + peer announcing mechanism opens up to 4 random UDP ports in 50k-65.5k range.