45973: Acronis Backup for VMware: File Recovery Fails

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    This article applies to:

    • Acronis Backup for VMware (Acronis vmProtect)

    Introduction

    This article describes the steps that can help to investigate problems when file recovery operaiton fails.

    Solution

    Follow these steps to troubleshoot the issues when the recovered data is corrupted:

    1. Get familiar with technology of backup and recovery of virtual machines in the About part.
    2. Check for known issues in the Known issues part.
    3. Follow to Troubleshooting part to troubleshoot and resolve the issue.

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