Acronis Backup & Recovery 11.5 for Microsoft Exchange Server
Acronis Backup & Recovery 11.5 Advanced Server SBS Edition
You attempt to install the Acronis Agent for Exchange. The installation aborts with one of the following errors:
Mailbox level backup operation fails with the error “The installed version of Microsoft Exchange Server MAPI service provider library 'EMSMDB32.DLL' (6.5.8211.0) is older than the earliest supported version (6.5.8244.0)”.
Database level backup with metadata collection level up to e-mails completes with warning “MAPI access method is unavailable. Please reinstall the package with Microsoft Exchange Server MAPI Client and CDO”:
Package with MAPI Client and Collaboration Data Objects 1.2.1 (version 6.5.8244.0) is not installed or current version is lower than 6.5.8244.0. The minimum supported version is 6.5.8244.0.
To solve this issue, you have first to uninstall the installed MAPI CDO Module in order to install the latest version.
Uninstall the Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 (if installed) from the machine.
Download and install the latest version of Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 (version 6.5.8244.0 or newer). Use this link from Microsoft Download Center.
(!) Installation (or uninstallation) of MAPI Client and Collaboration Data Objects 1.2.1 package does not affect operations of Microsoft Exchange Server itself. No restart is needed after installing (or uninstalling) this package.