27468: Acronis Backup & Recovery 11: Removing Obsolete Alerts from Acronis Management Server

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次の製品に該当します: 

Operating Systems: 

This issue has been fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5), please upgrade. As workaround you can remove alerts using a special script

This article applies to:

  • Acronis Backup & Recovery 11 Advanced Server
  • Acronis Backup & Recovery 11 Virtual Edition
  • Acronis Backup & Recovery 11 Advanced Server - SBS Edition
  • Acronis Backup & Recovery 11 Advanced Workstation

Symptoms

  1. You have a large number of alerts in Acronis Management Server (100 or more);
  2. You press Delete all to remove all alerts;
  3. The product hangs on Removing... Alerts are not deleted.

Cause

Issue in the product. Acronis Backup & Recovery 11 cannot process large number of alerts.

Solution

This issue has been fixed in Acronis Backup 11.5 (Acronis Backup & Recovery 11.5), please upgrade. 

  1. Download remove-alerts.zip and unpack the archive to a folder on the machine where Acronis Management Server is installed;
  2. Stop Acronis Management Server Service:
    • Click Start -> Run and type in services.msc;
    • Right-click on the Acronis Management Server Service and click Stop;
  3. Go to Start -> Accessories -> Command Prompt

    (!) If you are using Windows Vista/7/2008/2008R2, right-click on the Command Prompt and select Run as administrator;

  4. Run remove_all_alerts.bat from the folder to which you unpacked the downloaded archive;
  5. Start Acronis Management Server Service:
    • Click Start -> Run and type in services.msc;
    • Right-click on the Acronis Management Server Service and click Start;

More information

See also Acronis Backup & Recovery 11: Removing Incomplete Activities on Acronis Management Server.

 

 

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