This has been fixed
This article applies to:
- Acronis Backup & Recovery 11 Server for Linux
- Acronis Backup & Recovery 11 Advanced Server (Agent for Linux component)
- You are trying to install Acronis Backup & Recovery 11 Agent for Linux (from Advanced or Standalone version) on a clean machine using an Upgrade serial number;
- After you enter the Upgrade serial number, installation wizard prompts you to insert a serial number for the previous version. Window for the base version serial number is short and can only accept 25 symbols:
Issue in the product.
This issue has been fixed. The fix is available in Acronis Backup & Recovery 11 Build 17311 or higher. See Installation of the latest update of an Acronis product.
Contact Acronis Support if you have any questions or need assistance.