This has been fixed

 

This article applies to:

• Acronis Disk Director 11 Home

Symptoms

1. You try to perform an operation with a partition;
2. When you right-click on a partition, you see an error  message:

   An internal error has occurred. Check the event log for more information

   

3. Operation log contains error messages similar to the following ones:

   Error code: 20
   Module: 149
   LineInfo: d959f80cf9ecc44f
   Fields:
   Message: Applying has failed.
   --------------------
   Error code: 402
   Module: 54
   LineInfo: 490dc54208acb930
   Fields:
   Message: Fdisk operation has failed.
   --------------------
   Error code: 12310
   Module: 16
   LineInfo: 7afff41aef4ead
   Fields:
   Message: Failed to resize the volume.
   --------------------
   Error code: 3079
   Module: 16
   LineInfo: 7b37f344adb21745
   Fields:
   Message: The operation is not supported.

Cause

Issue in the product.

Solution

Download and install the updated version that includes the fix from your account at the Acronis website.

More information

This has been fixed.

See also:

• Acronis Disk Director 11 Home: "Failed to mount the file system" Shows in Logs after Merging Partitions from Acronis Bootable Media
• Acronis Disk Director 11 Home Fails with "An invalid index has been specified"