Boxed versions of Acronis True Image 9.1 and Echo are sold with temporary serial numbers. These serial numbers turn the product to a trial version after 15 days of use

There are permanent and trial serial numbers of Acronis Recovery for Microsoft Exchange

Go to Help ->  Change license key and enter the full license

Start the product and click "Activate"

There is no serial number for a demo version of Acronis Disk Director 11 Home

Connect the Acronis Management Console to the Acronis Agent and change the license from trial to full

Time-limited serial numbers were provided instead of the full ones

The issue is caused by the corruption in Acronis License Server database

When you try to activate your trial version of True Image 2013 by Acronis, you get an error. You cannot activate a trial version. Please ignore this message.

Obtain a demo license from the Acronis website and then install the product

Make sure you have an account at the Acronis website, then log into your account through the product

Click the question mark at the top right and select "Upgrade to full version"


Liste des limitations dans les versions d'évaluation des produits Acronis

When switching from trial to the full version, you only need to provide the serial number. All backups, syncs, and other settings will be kept.

Use Regional Contact E-mail and Phone for requesting trial extension for Corporate products:

Change the web site country / language from the menu on the top.

When switching from trial to the full version, you only need to provide the serial number, no need to reinstall the product. All backups, syncs, and other settings will be kept.

If you have an account with active Acronis True Image Essential, Advanced or Premium subscription, you simply need to log in under your account and Acronis True Image 2020 will automatically switch from trial to full version if you have available seats or if you had previously activated an earlier version of Acronis True Image on this machine.


You can try all Acronis products in trial/demo mode before making a purchase. You can access the trial version on Acronis website: press Try now button on the page with the Acronis product that you want to try.

The following Acronis products do not require a trial serial number, you can simply choose trial mode during installation:

Table of trial limitations of Acronis products

Acronis Customer Central provides support for trial versions via email/chat during the trial period (see Trial version limitations of Acronis products).