Support

List of Acronis products that support Windows Small Business Server 2011

Symptoms

Backup of a Linux machine with kernel 5.9 or later fails with an error similar to:

The SnapAPI kernel module is not loaded for the kernel 5.12.13-300.fc34.x86_64 that is running in this system. Install the module for this kernel version, and then retry the backup.

Cause

Earlier versions of mainstream kernel did not have interfaces for snapshotting, and SnapAPI module could not use these kernels for snapshotting purposes.

Acronis Cloud is available in the following countries:

Top popular countries:

How to get Support on Acronis Website

How to upload files to Acronis FTP Server

Where to send your support request to receive technical support in a language other than English

Mobility Support & Maintenance Guide

Expand All / Hide All

You can make Acronis True Image execute manually created batch files before and after the backup or restore

Pages