Acronis True Image Server for Windows, Acronis True Image Workstation and Acronis True Image Enterprise Server support Windows dynamic disks
Support
The following Acronis products support Windows Server 2012
This article describes the circumstances under which Acronis Active Restore does not work.
Pour completer le renouvelemment de maintenance, il faut enregistrer le nouvel contrat de maintenance sur le site Acronis. Pour mettre à jour les dates de maintenance sur le site web, appuyez sur Enregistrer le renouvellement et saisissez l'adresse E-mail de facturation et le numéro de commande/facture
If you want to upgrade an Acronis Backup product to Acronis Backup 12, see this article.
You can receive upgrade licenses to Acronis Backup 11.7 if you have a valid Acronis Advantage Premier support program.
If you do not have a valid support program, you can purchase upgrade licenses for Acronis Backup 11.7.
Comment recevoir des licences de mise à niveau pour Acronis Backup pendant votre période d'abonnement
The RAID array is seen as separate drives
Currently the following Acronis products support Windows 8/8.1:
File systems supported by Acronis True Image in Windows and Mac environments
The ext4 file system support has been implemented in the following products:
Acronis Cyber Protect Home Office (formerly Acronis True Image) supports Windows Home Server 2011.
Acronis True Image 2021/2020/2019/2018/2017, Acronis True Image 2016, Acronis True Image Cloud (Release 2016), Acronis True Image Unlimited, Acronis True Image 2015, Acronis True Image 2014, True Image 2013 by Acronis and Acronis True Image Home 2012 support Microsoft Windows Home Server 2011.
Other Microsoft Windows Home Server versions are not supported by Acronis True Image.
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Acronis Cyber Protect Home Office supports macOS Catalina (10.15)
Acronis True Image 2021 (All editions)
Acronis True Image 2021 supports macOS Catalina (10.15)
Acronis True Image 2020
Acronis True Image 2020 supports macOS Catalina (10.15) starting from Update 1 (Build 21810). Update the product to the latest build.
Acronis True Image 2019
The following Acronis products support EFI-based systems:
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Acronis Cyber Protect Home Office supports Mojave (10.14).
Acronis True Image 2021
Acronis True Image 2021 supports Mojave (10.14).
Acronis True Image 2020
Acronis True Image 2020 supports Mojave (10.14).
Acronis True Image 2019
Symptoms
You created a backup that contains files/folders using non-UTF8 encoding in file names.
When browsing the recovery point the symbols in the name of folders are garbled and recovery is not possible. The backed-up folders do not contain the files.
Cause
Only UTF-8 and ASCII encoding are supported in the current version of Acronis Cyber Protect Cloud.
All current Acronis products have full support of Solid State Drives (SSD)
Acronis products support Advanced Format disks
RAID support in Acronis Personal products
Windows 11 is a new major version of the Windows NT operating system developed by Microsoft, and is the successor to Windows 10. Windows 11 was released on October 5, 2021.
Acronis Cyber Protect Cloud - supports Windows 11 starting from version 21.10 (Agent build 28037).
Acronis Cyber Protect 15 - supports Windows 11 starting from Update 3 (Build 28035).
Acronis Cyber Protect Home Office (formerly Acronis True Image) - supports Windows 11.
Learn the keys to managing your account and products and working effectively with Acronis Support
"Support Requests" is an Acronis account section, where you can browse and review all your cases
Acronis Support provides support for trial versions via email/chat during the trial period (see Trial Version Limitations of Acronis Products).
How to receive an upgrade license for an Acronis Business Product provided that you have a respective support option
To get an installation serial number of a boxed product, you need first to activate it at the Acronis web site
Log into your account at Acronis website and check the "Maintenance" status
Acronis Support provides support in compliance with products support lifecycle:
Acronis Cyber Protect Home Office and Acronis True Image has been tested and is guaranteed to work with just one virtual machine format: Parallels Desktop 14. It is supported by Mac version of Acronis True Image 2019 and later.
Backup and recovery of Parallels Desktop 14 virtual machines
One of the unique features of Acronis Cyber Protect Home Office and Acronis True Image 2019/2020/2021 for Mac is its unrivaled support of Parallels Desktop 14 virtual machines backup, as part of disk backup on a Mac host:
Summary: list of available support options for Acronis products
Acronis Channel Partner Support Handbook