Support

Only older versions of Acronis products support VIA C3 processors

List of supported virtualization platforms

Acronis Backup & Recovery 11 supports USB tape drives in Build 17437

This article applies to:

  • Acronis True Image 2015
  • Acronis True Image 2014
  • True Image 2013 by Acronis
  • Acronis True Image Home 2012
  • Acronis True Image Home 2011
  • Acronis True Image Home 2010
  • Acronis True Image Home 2010 Online Backup (Standalone)

Supported Media

Acronis True Image 2015/2014

Acronis Cloud supports backup from the following sources:

Acronis Migrate Easy supports all versions of Windows starting from Windows 98 SE, including Windows Vista, except for Windows 7

Comment déposer les données sur le serveur FTP Acronis

Acronis Disk Director 11 Advanced Server supports the following operating systems:

MS SQL Server 2005/2008/2008R2/2012/2014 are supported

Pre/post commands are executed before or after the whole backup process. Before/after data capture commands are executed during the backup process, right before and immediately after the snapshot

Support of Microsoft Exchange Server 2010 will be available in future

Acronis Backup supports database-level backup and granular restore MS Exchange Server 2013

All the popular operating systems are supported

Summary:

Group Logic Technical Support has provided an FTP account, under which files may be sent to the Group Logic technical support staff.

Acronis Drive Cleanser 6.0 has been discontinued. There are no updates planned for this products.

Description

The following Acronis products support macOS:

  • Acronis True Image 2016 and later
  • Acronis True Image for Mac (2015 version)
  • Acronis Backup 12.5
  • Acronis Backup Cloud
  • Acronis Mobility

(!) Other Acronis products do not support Apple Mac OS X. This means that:

Acronis Backup 11.5/11.7 Agent for Exchange supports the following versions of Microsoft Exchange Server:

Acronis Backup & Recovery 11 supports most of the popular storage media and devices

Currently Acronis True Image products do not support SFTP

Acronis Backup Advanced was tested and confirmed to support HP StoreEver MSL2024 1 LTO-6 Ultrium 6250 FC tape library starting from Build 37608 when the proper HP drivers are used.

The tested drivers confirmed to support Windows 2008 R2 and Windows 2012 can be downloaded from the vendor site.

Support for Acronis Drive Monitor is community-based and is provided through Acronis Knowledge Base and forum

The following versions of Acronis Disk Director support RAID arrays.

  • Acronis Disk Director 12.5
  • Acronis Disk Director 12
  • Acronis Disk Director 11
  • Acronis Disk Director 10

You can perform all available operations with partitions located on RAID volumes without any special precautions.

To fix the issue update to the latest build of Acronis Backup

Acronis True Image 2016 supports these operating systems:

  • Windows 10 (all editions)
  • Windows 8.1 (all editions)
  • Windows 8 (all editions)
  • Windows 7 SP1 (all editions)
  • Windows XP SP3 (32-bit) with limitations*
  • Windows Home Server 2011
  • OS X El Capitan 10.11
  • OS X Yosemite 10.10
  • OS X Mavericks 10.9

Acronis True Image 2016 supports these mobile operating systems:

Acronis accepts hard disk drives of the following interface types:

  • SATA
  • eSATA
  • USB

The file system on the drive must be FAT32 or NTFS

(!) Please make sure you include all cables required to connect your drive to computer and power. Drives without cables and drives without standard power plugs (US or European) will not be processed. Make sure to ship a PSU if external power is required.

(!) SCSI, ATA, IDE and Ethernet drives are not accepted.

Acronis announced the End of Support of Acronis Backup 11.7 as of May 31, 2019.

End of support means that:

All the current versions of Acronis products support USB 3.0.

USB 3.0 support has been implemented in the following products:

To back up machines in an ESXi Free environment, regular Acronis Agent for Windows/Agent for Linux (as opposed to Acronis Agent for ESX/ESXi or Acronis Agent for VMware) should be installed inside the virtual machines. Agentless backup is not supported.

Acronis Cyber Backup products do not take into account tape hardware compression while calculating space on tape media.

Versions 1.5, 5.0, 5.1, 5.5, 5.6, 8.0, 8.1 are supported

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