Install

Introduction

This article explains how to temporarily turn off Windows Defender Antivirus in case it conflicts with Acronis software on Windows 10, e.g. prevents successful software installation or update/upgrade.

We recommend keeping your Acronis True Image up to date. You are eligible to download and install any new build of Acronis True Image Essential, Advanced or Premium as long as your subscription is valid.Having a full or an upgrade license of Acronis True Image 2020 Standard you are eligible to download and install any new build (an update) of Acronis True Image 2020 for free.

Language

Acronis True Image Beta is available in English and all the communication is performed in English language only. Other languages will become available in the release version of Acronis True Image 2021, when the Beta campaign finishes.

Symptoms

Agent installation or update on CentOS 5.x fails with:

Cannot find package dkms

Cause

Issue in the product, caused by RPM signing/signatures checking issues in RHEL/CentOS5 version.

Solution

This issue is fixed in Acronis Cyber Cloud 9.0.

Introduction

If your SQL instance listens to a non-default port, you can specify the necessary custom port during installation in Windows.

How to install Acronis Backup and Recovery 11 Standalone

How to install Acronis Backup and Recovery 11 locally with default settings

This article describes ugrade procedure from Acronis True Image OEM versions.

This article explains how to update, repair the install of Acronis True Image 2018/2019/2020 and do a clean installation to resolve a problem with the software if need be.

Symptoms

  1. An attempt to install or update Acronis True Image (any version) fails with the following error message:
    Installation has failed
    The older version of this product cannot be removed because it seems to be corrupted
  2. See Solution 1.

OR

We recommend keeping your Acronis True Image up to date. You are eligible to download and install any new build of Acronis True Image Essential, Advanced or Premium as long as your subscription is valid.Having a full or an upgrade license of Acronis True Image 2020 Standard you are eligible to download and install any new build (an update) of Acronis True Image 2020 for free.

Downloading the update

We recommend keeping your Acronis True Image up to date. You are eligible to download and install any new build of Acronis True Image Essential, Advanced or Premium as long as your subscription is valid. Having a full or an upgrade license of Acronis True Image 2021 Standard you are eligible to download and install any new build (an update) of Acronis True Image 2021 for free.

Downloading the update

To install Acronis True Image on your computer, download the installation file from your account or from the purchase confirmation e-mail. We recommend to use the latest available build of the product

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