ATI

Hidden files or folders are not displayed in Time Explorer if Windows Folder options are set not to show hidden files, folders, and drives

Compatibility issue of Acronis backup software with Norton GoBack

Default autoconsolidation of backups is performed every day between midnight and 1:00:00 AM

You need to provide Windows credentials with administrator or at least backup operator rights to let Acronis True Image start a scheduled task

Why saving an image to a mapped drive may sometimes fail

Disk/partition or a file container encrypted with TrueCrypt can only be backed up on file-level

Acronis True Image either cannot mount an image, when there is Utimaco SafeGuard Easy installed, or Acronis True Image hangs after mounting/unmounting an image. Restoring the backup may also decrypt the data

Acronis True Image inadvertently reboots the machine when run if there is File Securer installed

Acronis True Image hangs when there is Kidswatch Time Control installed on the machine

Compatibility issue of Acronis True Image with NTBackup

Scheduled tasks do not run when SysMetrix is enabled

Desktop Authority Remote Management Console hangs when there is Acronis Backup Software installed on the machine

Rebuild MBR after restoring the disk encrypted with McAfee

It is recommended to use Acronis Backup & Recovery for database backups

You need to collect restore operation log and save it to an external/flash drive, a network share or a floppy disk

Acronis True Image does not recognize hard drives when there is HP Backup & Recovery installed

This article applies to:

  • Acronis Backup Software
  • (!) Modern HP machines have preinstalled Cyberlink Recovery Manager instead of HP Backup & Recovery.

    All current Acronis products have no compatibility issues with Cyberlink Recovery Manager.

If a multi-volume image resides on several discs, then it cannot be mounted

Try running Checkdisk and updating Acronis drivers to resolve the issue

You can convert Acronis True Image Home 2010 TIB file to Windows backup VHD file to be able to boot from it

How to solve the problem when a bootable version of Acronis product cannot log you into the network where the image archive is, and keeps asking for the user name and password again and again

How to troubleshoot and solve the issue

You need to have Acronis True Image Plug-in for BartPE installed and WinPE distribution file unpacked to build a WinPE ISO

The error message shows up only on the first boot after system restore

How to remove Acronis Secure Zone

Acronis True Image fails to create back up files that are on a network share

Acronis True Image does not recognize tape drives when ARCserve is enabled

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