67784: Acronis Cyber Protect, Acronis Cyber Backup: macOS backup is not available under bootable media
Symptoms You created Acronis Rescue media on a Mac. When you attempt to back up the machine with macOS using rescue media, the Backup option is not available. Only recovery can be performed. Cause The current product design does not support backing up macOS using bootable media. This applies to all types of bootable media: ISO downloaded...
67087: macOS Big Sur (11.0) support in Acronis products
macOS Big Sur (version 11.0) is the successor to macOS Catalina (version 10.15). It was officially released to the public on November 12, 2020. Acronis True Image 2021 - macOS 11 Big Sur support was added in Update 1 (Build 33610). Please be aware that current versions of Acronis True Image do not...
63527: Acronis Cyber Backup 12.5: backup of macOS Catalina (10.15) fails with "Internal error: mount point required for file-level backup"
Symptoms After an update to macOS Catalina (10.15) Acronis backups instantly fail with the following error: Internal error: mount point required for file-level backup Solution New Agent build 12.5.14800 – supports macOS 10.15 Catalina. Please update the Agent to the latest build (live update is available).