Knowledge Base

If your computer does not boot or you have a new computer without any operating system installed on it, you can boot your computer with Acronis bootable media. The bootable media is a USB flash drive or a CD/DVD with Acronis software on it. This way, you can recover from a backup in case your computer does not boot anymore. If you urgently need to...

What a bootable media of an Acronis backup software is and what features it offers Acronis Bootable Media of any Acronis backup product is an exclusive recovery environment for restoring images. Additionally, it allows you to create images, clone hard disk drives, partition new hard disk drives without having to boot into Windows. It has the...

You can boot the machine from Acronis Bootable Media and manage it locally or remotely This article applies to: Acronis Backup 11.5 (Acronis Backup & Recovery 11.5) Acronis Backup & Recovery 11 Acronis Backup & Recovery 10 Description You can use Acronis Bootable Media to back up and recover a machine offline. Different versions of...

Contact Acronis Support for a resolution If the product does not detect the hard disks in Windows, please see Acronis Product Does Not Detect Hard Disks in Windows. Symptoms You boot your machine from Acronis Bootable Media; Acronis Bootable Media does not detect the machine's hard disk, RAID or network interface (NIC). Cause The most...

There are two installation file types: standard installer and web installer Description Acronis Backup & Recovery has two types of installation files: standard installer and web installer. Acronis Backup & Recovery standard installer is the full installation file containing all MSI installation packages for the product...

Instruction on how to troubleshoot and resolve issues with Acronis Universal Restore or Acronis Universal Deploy About Universal Restore and Universal Deploy Universal restore technology is intended to provide ability to boot operating system after migration to dissimilar hardware. Most common issues are related to non-bootable operating system...

Make sure that the antivirus software running in your environment does not block Acronis products. See Acronis Software: Making Acronis Products Compatible with Antivirus Software Under specific circumstances, the software may crash. It is very important to report a crash instead of trying to workaround it. Normal workflow for a crash problem is...

If you are using Acronis Backup 12.5, Acronis Cyber Protect 15 or Acronis Backup Cloud, please refer to this article. Files AcronisCloudEU1Check.exe AcronisCloudEU2Check.zip AcronisCloudUS1Check.exe AcronisCloudUS2Check.exe AcronisCloudSG1Check.exe AcronisCloudJP1Check.exe AcronisCloudRU2Check.exe AcronisCloudAU1Check.zip AcronisCloudEU3Check.zip...