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27259: Acronis True Image Errors Out with "Failed to deploy task"
Start the Acronis Scheduler2 Service to fix the issue Symptoms Start of Acronis True Image or an attempt to run any task in Acronis True Image fails with the following error message: Failed to deploy task or The backup operation requires the scheduler service to be started Cause Acronis scheduling services are not started. As a result, no...
62047: Acronis True Image: backup to Cloud fails with "Failed to get the account information from database"
Symptoms 1) Backup to Cloud fails with error code 0x01900009+0x01900001 and the following message An error occured either during connection or on the server. Check your Internet connection, or try to sign out, restart the program and sign in again. 2) Backup log at C:\ProgramData\Acronis\TrueImageHome\Logs\ti_demon contains the text "...
61282: Acronis True Image: Installation fails with "The system cannot find the file specified"
Symptoms 1. Installation of Acronis True Image over an earlier version/build fails with "Fatal error during installation" 2. MSI log refers a missing .MSI file in a subfolder of C:\Windows just before "Return value 3" with an error The system cannot find the file specified Example of installation log: Example of...
63024: Acronis True Image: unable to select a disk for new backup, already configured backups fail, if volsnap is missing from UpperFilters in the system registry
Symptom 1 Entire PC or Disks and partitions backup fails with error "The operation was terminated because no Volsnap driver was found." Symptom 2 Entire PC backup interrupts with message "Source is not selected. The operation has been terminated". Symptom 3 After interruptions and retries, illustrated above, Entire PC...