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45992: Acronis Software: Troubleshooting application lockups
Symptoms Product may hang under specific circumstances. There are 2 types of hanging: Actual hanging. That is a state similar to a crash. That means that software halts and is doing nothing inside. Infinite loop. This means that on the outside the software looks hanging but inside it is doing some actions over and over again. Usually when a...
45631: Acronis Software: Troubleshooting Application Crashes
Make sure that the antivirus software running in your environment does not block Acronis products. See Acronis Software: Making Acronis Products Compatible with Antivirus Software Under specific circumstances, the software may crash. It is very important to report a crash instead of trying to workaround it. Normal workflow for a crash problem is...
45331: Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection
Troubleshooting Acronis Backup and Recovery NIC detection issues Introduction In some rare cases there can be some issues with network cards. So here is the situation: You booted machine from Linux-based Bootable Media and your NIC doesn't acquire DHCP address or isn't listed as device Solution Follow step-by-step instructions below to...