Knowledge Base

Symptoms The recovery of an Exchange database to original location fails with: Error code: 254 Module: 91 LineInfo: 0x7A0C574AD2E3F5C3 Fields: {"$module":"arx_agent_fork_vsa64_12960"} Message: It is not allowed to overwrite database <database> during recovery. Cause The This database can be overwritten by a restore...

Microsoft Exchange Server uses throttling policies to manage the performance of an Exchange organization. When an Exchange organization is created, a default throttling policy is automatically created that implicitly governs all users within that organization. An administrator may create custom policies that comply with the requirements of the...

This article gives description of how backup archives are compatible with different versions of Acronis backup software Please take a look at the compatibility table: Acronis  Business Products Can restore, mount and explore (deploy) backups created with: Acronis Cyber Protect 15 Acronis Backup 12.5 Acronis Backup 12...

Symptoms After a backup, you find in logs information that the backup switched to sector-by-sector mode. This sector-by-sector mode is slower than the default method. The messages in the logs look similar to these: Error code: 46 Module: 7 LineInfo: a5695862aaf8e75e Fields: PartitionId : 219 Message: Forced sector-by-sector mode...

Symptoms You restore a machine to dissimilar hardware and apply Acronis Universal Restore. The process completes successfully, but the restored machine goes to BSoD with error "Stop 0x0000007B". Cause Drivers for the new hardware are missing or do not match the hardware. Solution You need to verify that the specified driver matches the...

Acronis products support Advanced Format disks The following Acronis products support Advanced Format drives: Acronis True Image 2021 (all editions) Acronis True Image 2020 (all editions) Acronis True Image 2019 (all editions) Acronis True Image 2018, Acronis True Image Subscription Acronis True Image 2017 Acronis True Image 2016, Acronis True...

You can download new builds in your account as described here. Acronis True Image 2021 Essential, Advanced, Premium and Standard All editions support Windows 10. Acronis True Image 2020 Essential, Advanced, Premium and Standard All editions support Windows 10. Acronis True Image 2019 Standard, Advanced, and Premium All editions support Windows...

Table showing in which languages you can get Acronis products Acronis products are available in different languages. The table below shows the list of available languages for current Acronis products.   EN DE JA RU FR IT ES Kor. CH Trad. CH Simpl. Pol. Czech  HU  Dan. Dutch Turk- ish Indo- nesian Portu- guese...

The following Acronis products support EFI-based systems: Acronis Cyber Protect 15 Acronis Cyber Backup 12.5 Acronis Backup 12 Acronis Backup (Advanced) 11.7 Acronis Backup (Advanced) 11.5, Acronis Backup & Recovery 11.5 Acronis Backup & Recovery 11 Acronis Backup for VMware, Acronis vmProtect 8/9* Acronis True Image 2021 (all...

When troubleshooting LAN-free backup issues, you might be asked to collect VMware vddk logs. Virtual Appliance Open appliance command line shell (Ctrl+Shift+F2 while appliance GUI console is opened) or connect to appliance via WinSCP How to use the WinSCP utility to connect to the Virtual Appliance: click to expand Install the WinSCP utility...