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- Acronis Cyber Protect Cloud(-) Remove Acronis Cyber Protect Cloud filter
64747: Acronis Cyber Protection: comparison of editions
Acronis Cyber Protection represents an all-in-one cyber protection solution that integrates backup and recovery, disaster recovery, malware prevention, security controls, remote assistance, monitoring, and reporting. Starting from Acronis Cyber Cloud 20.08 release, we are introducing new editions: Acronis Cyber Protect with "Per workload...
65653: Acronis Cyber Protect Cloud: Mailbox recovery fails with "Failed to connect to Microsoft Exchange API using url '{0}'"
Symptoms Customer attempts to recover an Exchange mailbox. Recovery fails with the message similar to the following: Cannot open public folder or mailbox <user@domain.com> Access is denied. Failed to connect to Microsoft Exchange API using url '{0}' Cause Incorrect Exchange configuration. Acronis Cyber Backup uses the URL of...
56058: How to purchase Acronis products
Segment Product Purchasing options online offline payment methods purchase methods Personal products Acronis True Image Essential, Advanced and Premium YES VISA MasterCard AMEX JCB credit card PayPal WebMoney wire transfer YES by an Acronis...
54554: Acronis Cyber Protect Cloud: Troubleshooting HDD Detection Issues
This article applies to: Acronis Cyber Protect Cloud (formerly Acronis Cyber Backup as a Service) Introduction Acronis Software is not always able to detect storage hardware correclty in the backup source selection or Disk Management components. This is often caused by a conflict with hardware, its drivers or third-party software. There is a...
2149: Acronis Universal Restore
Acronis Universal Restore lets you restore your system to different hardware environment; Acronis Universal Restore allows to change Windows Hardware Abstraction Layer and install HDD controller and NIC drivers This article refers to: Acronis Universal Restore Description Acronis Universal Restore is the unique technology developed in Acronis...
60926: Acronis Cyber Protect Cloud, Acronis Cyber Backup: recovery of mailboxes fails with "Insufficient rights for PowerShell command execution 'Get-User'"
Symptoms You are restoring an Exchange mailbox. The original mailbox does not exist anymore and should be recreated during recovery. Recovery fails with: Error code: 397 Module: 91 LineInfo: 0x8BF116F82F62BBEF Fields: {"$module":"arx_agent_fork_vsa64_6200"} Message: Nothing to recover. For the details, see the log. Last...
64901: Acronis Cyber Protect Cloud: Backup or recovery of a public folder completes with 'Access is denied. Check credentials and try again.'
Symptoms Backup of Office 365 or Exchange public folders fails with an 'access denied' error or completes with warning. For example: Cannot retrieve the contents of Office 365 mailbox folder 'NNNN': '[Microsoft][ews-code=ErrorAccessDenied]: Access is denied. Check credentials and try again., ICS synchronization failed....
63557: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Quiesced snapshot creation fails for Windows Server 2019 VMs on ESXi 6.5 or 6.7
Symptoms You are backing up a virtual machine with Windows Server 2019 on ESXi 6.5 or 6.7 using Agent for VMware (Windows) or Virtual Appliance, Agentless backup finishes with warning Creating a crash-consistent snapshot of virtual machine because the creation of its application-consistent snapshot has failed. An error occurred while...
63066: Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup or another activity fails with "The archive is invalid or its type is unsupported"
Symptoms Backup or a different operation (replication, recovery, etc) fails with the following error: The archive is invalid or its type is unsupported Example of full error log: | error 0x4001fb: Failed to open the backup archive by the ID. | line: 0xa1d3981537c68833 | file: e:\235\enterprise\backup\impl\location_impl.cpp:821 |...
36200: Acronis Cyber Backup: VSS Troubleshooting Guide
While using the VSS backup option to back up complex applications, you may encounter issues with creating volume snapshot/shadow copy. This article provides instructions on how to troubleshoot and resolve such issues. Follow these steps to troubleshoot issues with VSS backup in Acronis Cyber Backup (Acronis Cyber Backup & Recovery): Get...