36954: Acronis Backup & Recovery 11.5: Exporting Information Store Archive Hangs at 0%

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Last update: jeu, 2017-07-13 13:34

You attempt to export a backup from information store archive to another vault. This process hangs at 0%. This is an issue in product.

This article applies to:

  • Acronis Backup & Recovery 11.5 Advanced Platform
  • Acronis Backup & Recovery 11.5 Advanced Server SBS Edition 
  • Acronis Backup & Recovery 11.5 for MS Exchange Server 

Symptoms

You attempt to export a backup from information store archive to another vault. This process hangs at 0%:

Cause

This is an issue in product.

Solution

You can work around this issue by creating a new backup plan to another destination.

(!) This issue has been fixed. The fix is available in Acronis Backup & Recovery 11.5 for MS Exchange Server Build 37608 or higher. 

More information

See also: Acronis Backup & Recovery 11.5

 

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