23087: Acronis Backup & Recovery 11 and Acronis Universal Restore Bundled License Prompts for an Additional Serial Key

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Last update: ven, 2016-04-08 11:32

This is a false GUI prompt. The product will be installed with Acronis Universal Restore. Issue has been fixed, update to the latest build of Acronis Backup & Recovery 11.

This article applies to:

  • Acronis Backup & Recovery 11

Symptoms

  1. You have a bundled license for Acronis Backup & Recovery 11 with Acronis Universal Restore;
  2. When installing the product, you enter the serial number and it prompts for Acronis Universal Restore serial key:

Cause

This is a false GUI prompt.

Solution

If you enter a bundled serial key that is both for Acronis Backup & Recovery 11 and Acronis Universal Restore, ignore the Acronis Universal Restore prompt and click Next:

The product will be installed with Acronis Universal Restore:

More information

Issue has been fixed, update to the latest build of Acronis Backup & Recovery 11.