Upgrade

Delete two registry keys to fix the issue

Para actualizar manualmente la información del programa de asistencia, haga clic en Renovación del registro, que se encuentra cerca de la información del programa de asistencia desfasado, y envíe su número de certificado del pedido/factura/licencia y la dirección de correo electrónico de facturación.

This article applies to:

  • Acronis Backup for VMware 9 (Acronis vmProtect 9)

Introduction

 

Acronis True Image 2016 is released in 2 editions:

  • Acronis True Image 2016
  • Acronis True Image Cloud (2016 Release)

Both editions are available as 1, 3 or 5 machines licenses.

The official release date for Acronis True Image 2016 is August 17, 2015.

You can upgrade to Acronis Backup (Acronis Backup & Recovery) 11.5 if you have Acronis Backup & Recovery 11 or 10, Acronis True Image Echo, or Acronis True Image 9.1

Acronis Backup & Recovery 10 tasks are incompatible with Acronis Backup 11.5

After Upgrade from Previous Version the Backup Fails with "Message: There is no activated subscription for account 'user@domain.com'.'".

Make sure you have the latest Virtual Appliance hardware and that you have no more than two disks

You can upgrade to Acronis Backup & Recovery 11 if you have Acronis Backup & Recovery 10, Acronis True Image Echo, or Acronis True Image 9.1

Technical and licensing upgrade scenarios and things to pay attention to

Acronis Backup & Recovery 11 licensing policy

First you should upgrade the components for centralized management, then Acronis Agents if these are on separate machines

How to install Acronis Backup & Recovery 11 Advanced over Acronis Backup & Recovery 10 Build 11639 (U2) or higher

Download the new build and update the components locally or remotely

Click the question mark at the top right and select "Upgrade to full version"

 

Make sure you have both Acronis True Image 2014 Upgrade serial number and a serial number from a previous version of Acronis True Image

Make sure you have both True Image 2013 by Acronis Upgrade serial number and a serial number from a previous version of Acronis True Image Home

We recommend keeping your Acronis True Image up to date. Having a full or an upgrade license of Acronis True Image 2016 you are eligible to download and install any new build (an update) of Acronis True Image 2016 for free. You are eligible to download and install any new build of Acronis True Image Cloud as long as your subscription is valid.

Downloading the update

The following products can be upgraded to Acronis Backup 12:

Run the remote installation wizard and install Acronis Backup & Recovery 11/11.5 Agent on top of Acronis Backup & Recovery 10 Agent or on a clean machine

You attempt to upgrade/install Acronis Software and get this error during the installation process

Owners of Acronis True Image 2018 Upgrade licenses may notice the following message after entering the serial number for an old version of Acronis True Image:

"This number corresponds to other Acronis product, not Acronis True Image 2018"

How to receive an upgrade license for an Acronis Enterprise Product provided that you have a respective support option

In medium or large infrastructure you may want to do a granular upgrade - upgrade to Acronis Backup & Recovery 11 components in stages

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